Summary
Overview
Work History
Education
Skills
Timeline
Generic

Odalys Galan

Providence,RI

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at CVS Pharmacy. Adept at cash handling and fostering team collaboration, I significantly contributed to achieving sales targets and maintaining a positive shopping environment. My strong work ethic and customer service excellence have consistently improved store efficiency and customer loyalty.

Overview

4
4
years of professional experience

Work History

Cashier/pharmacy Technician/stocker

CVS Pharmacy
01.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Assistant Manager

Charlotte Russe
06.2023 - 04.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Cashier/pharmacy Technician

Walgreens
09.2020 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

Diploma - High School

Hope High School
Providence, RI
06.2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling

Timeline

Cashier/pharmacy Technician/stocker

CVS Pharmacy
01.2024 - Current

Assistant Manager

Charlotte Russe
06.2023 - 04.2024

Cashier/pharmacy Technician

Walgreens
09.2020 - 09.2023

Diploma - High School

Hope High School

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Odalys Galan