Odalys Garcia
Commerce City,CO
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
Target
2023.07 - Current
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Led cross-functional teams to implement operational improvements, driving efficiency across multiple departments.
- Developed training programs for staff, fostering skill development and enhancing team performance.
- Analyzed workflow patterns to identify bottlenecks, resulting in optimized operations and increased productivity.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Paraprofessional Specialist
Colfax Elementary School
2022.08 - 2024.05
- Supported teachers in implementing individualized education plans for diverse student needs.
- Assisted in classroom management, fostering a positive learning environment for students.
- Collaborated with instructional staff to enhance curriculum delivery and student engagement.
- Mentored new paraprofessionals, providing guidance on best practices and strategies.
General Merchandise Manager
Target
2022.10 - 2023.07
- Led cross-functional teams to optimize inventory management and streamline merchandise operations.
- Developed and implemented promotional strategies to enhance sales performance and improve customer engagement.
- Analyzed market trends to inform product selection and adjust merchandising strategies effectively.
- Mentored team members on best practices for customer service and operational efficiency, fostering a high-performance culture.
Assistant Manager, Customer Service
Target
2018.09 - 2019.08
- Supervised daily operations to ensure optimal customer service standards.
- Trained and mentored new team members in product knowledge and customer engagement techniques.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Collaborated with management to implement process improvements, increasing efficiency of service delivery.
Customer Service
Chipotle Mexican Grill
2018.09 - 2019.03
- Cashier, assist coworkers cooking, food preparation, worked the line, clean, Opening and closing procedures, cashed out drawer, assist unhappy customers.
- Provided customers with reliable, enthusiastic and personalized customer service.
- Enhanced customer service by promptly addressing inquiries and concerns.
- Provided exceptional customer service, addressing client inquiries and concerns effectively.
Education
High School Diploma -
Lincoln High School
Denver, CO2019-05
Associates - Business Management Technology
Ohio University
Athens, OH2024-09
Skills
- Amazing customer service, Hard worker, Responsible, Reliable, money management, fast learner
- Problem-solving
- Operations monitoring
- Policies and procedures implementation
- Cost reduction
- Sales background
Accomplishments
- Earned the Employee of the month Award in two consecutive years for turning a red metric green.
- I developed a team member into there current leader role
Certification
CDA- 120 hours ( Child Development Associate)
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Operations Manager
Target
2023.07 - Current
General Merchandise Manager
Target
2022.10 - 2023.07
Paraprofessional Specialist
Colfax Elementary School
2022.08 - 2024.05
Assistant Manager, Customer Service
Target
2018.09 - 2019.08
Customer Service
Chipotle Mexican Grill
2018.09 - 2019.03
High School Diploma -
Lincoln High School
Associates - Business Management Technology
Ohio University