Odeane Sappleton
Culpeper,VA
Summary
Skilled team player with a background in a customer service-oriented environment. Effectively serves customers with attention to detail and a hardworking approach. Actively seeks out opportunities to go beyond the basics, improve processes, and increase customer satisfaction. Quick learner with good computer abilities, dedicated to contributing to the success of the business.
Overview
11
11
years of professional experience
Work History
Pool Supervisor
Sunset Pools Management
Arlington, VA
11.2016 - 04.2022
- Observed participants to proactively identify need for assistance
- Maintained order in swimming pool areas and reported incidents and accidents to management
- Enforced safety and pool rules and regulations to protect swimmers from hazardous conditions
- Educated guests on recreational safety measures and proper equipment use
- Provided attentive service to swimmers, family members and facility visitors
- Uphold cleanliness and safety standards by organizing equipment and removing hazards
Police Officer
Jamaica Constabulary Force
Kingston, Jamaica
05.2011 - 04.2016
- Served as valued emergency responder to accident scenes, robberies in progress and civil disturbances
- Answered calls to active crime scenes, aiding victims and apprehending suspects
- Preserved safety and security of property, people, buildings and residences
- Evaluated operational needs and assigned personnel and equipment to keep community safe
- Maintained detailed documentation of evidence, observations and activities to back up citations and more serious crimes
- Wrote routine reports detailing criminal investigations and supporting evidence
Education
High School Diploma - General Education
Buff Bay High
Buff BayBachelor Of Arts - Mass Communication
(Incomplete) Northern Caribbean University
Kingston Campus09.2015
Skills
- Problem resolution
- Staff training
- Emergency management
- Rule enforcement
- Customer service
- Community relations
Additional Information
Available Upon Request
Timeline
Pool Supervisor
Sunset Pools Management
11.2016 - 04.2022
Police Officer
Jamaica Constabulary Force
05.2011 - 04.2016
High School Diploma - General Education
Buff Bay High
Bachelor Of Arts - Mass Communication
(Incomplete) Northern Caribbean University