Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Odessa Escalada

Albuquerque

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives in healthcare, retail, and office settings. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lead Certified Pharmacy Technician

CVS
03.2023 - Current
  • Developed strong relationships with healthcare providers, facilitating seamless communication for enhanced patient care coordination.
  • Improved patient satisfaction by providing efficient and accurate prescription services.
  • Expanded patient access to medications through effective insurance claim processing and resolution of billing issues.
  • Enhanced customer experience with thorough medication counseling and personalized attention.

Education

Associate of Science - Biology

Central New Mexico Community College
Albuquerque, NM
05-2028

High School Diploma -

Garden City High School
Garden City, KS
05-2022

Skills

  • User Engagement Strategies
  • Clear Communication
  • Cross-Functional Teamwork
  • Active Listening
  • Effectively Handles Stressful Environments
  • Optimistic Communication Style

Certification

  • First Aid/CPR/AED Instructor Certification – Red Cross.
  • Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Timeline

Lead Certified Pharmacy Technician

CVS
03.2023 - Current

Associate of Science - Biology

Central New Mexico Community College

High School Diploma -

Garden City High School

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Odessa Escalada