ODESSA MARTINEZ
Lithonia,GA
Summary
Resourceful and experienced worker offering expertise in customer service, data entry and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Virtual Assistant
Electric Pulse LLC
03.2017 - Current
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Processed incoming and outgoing mail and packages according to established procedures.
- Edited and proofread documents for accuracy and completeness.
- Delivered clerical support by handling range of routine and special requirements.
Document Processing Specialist
STAT Informatic Solutions
08.2022 - 04.2023
- Converted documents from one application to another.
- Checked accuracy and completeness of documents to identify deficiencies
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Maintained patient charts and accurately recorded new information.
Data Entry Specialist
Navex Global
03.2015 - 03.2017
- Entered data into various computer systems accurately
- Verified accuracy of data entered into system to produce error-free reports.
- Searched, extracted and interpreted information to determine correct input procedure.
- Followed established procedures to enter and process data correctly.
Cashier
Wal-Mart Supercenter
06.2011 - 01.2015
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Answered questions about store policies and addressed customer concerns.
- Worked with floor team and managers to meet wide range of customer needs.
Dealer
Rainbow Casino
03.2003 - 12.2010
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Answered players questions and resolved disputes to provide excellent customer service.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Education
Bachelor - Psychology
Ashford University
Skills
- Microsoft Office
- Office Equipment Operation
- Order Placement
- Data Collection
- Data Entry
- Sorting and Labeling
- Active Listening
- Data Accuracy
- File Indexing
- TEFL
- Microsoft Excel
- Electronic Filing System
- Data Verification
Timeline
Document Processing Specialist
STAT Informatic Solutions
08.2022 - 04.2023
Virtual Assistant
Electric Pulse LLC
03.2017 - Current
Data Entry Specialist
Navex Global
03.2015 - 03.2017
Cashier
Wal-Mart Supercenter
06.2011 - 01.2015
Dealer
Rainbow Casino
03.2003 - 12.2010
Bachelor - Psychology
Ashford University
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