Odette Ruiz
Miami,Florida
Summary
Dedicated healthcare professional with extensive experience at Univida Medical Centers, excelling in venipuncture and patient care. Proven ability to enhance patient satisfaction through effective communication and streamlined processes. Skilled in specimen handling and committed to maintaining high standards of safety and compliance, ensuring optimal patient experiences and efficient operations.
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
2
2
years of professional experience
Work History
Phlebotomist
Univida Medical Centers
Hialeah, FL
08.2023 - 07.2025
- Collected blood samples using venipuncture and capillary techniques while ensuring patient comfort.
- Maintained accurate patient records and sample labeling to ensure compliance with safety protocols.
- Assisted in training new staff on proper phlebotomy procedures and best practices for patient interaction.
- Collaborated with medical team to coordinate patient care and scheduling for blood draws efficiently.
- Monitored inventory of supplies, ensuring availability of essential tools for daily operations.
- Adhered to infection control standards, minimizing risk during sample collection procedures.
- Conducted quality checks on equipment, ensuring optimal performance and adherence to safety regulations.
- Engaged with patients to explain procedures, alleviating anxiety and promoting a positive experience during visits.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Medical Assistant
Univida Medical Centers
Hialeah, FL
08.2023 - 07.2025
- Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow.
- Managed patient records using electronic health record systems, enhancing accuracy and accessibility.
- Educated patients on treatment plans and medication usage, fostering understanding and compliance.
- Coordinated appointment scheduling and follow-ups, improving patient satisfaction and retention rates.
- Collaborated with multidisciplinary teams to streamline patient care processes, enhancing overall service delivery.
- Monitored patient vital signs and reported changes to medical staff for prompt intervention.
- Trained new staff on operational procedures and best practices to ensure consistency in care delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Education
Bachelor of Science - Graduate in Nursing
University of Medical Sciences Havana, Cuba
Cuba08-1996
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Phlebotomist
Univida Medical Centers
08.2023 - 07.2025
Medical Assistant
Univida Medical Centers
08.2023 - 07.2025
Bachelor of Science - Graduate in Nursing
University of Medical Sciences Havana, Cuba