Odilon Quintana
San Jose,California
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level project management position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills.
Overview
7
7
years of professional experience
Work History
Lab Operations Technician at Meta Reality Labs
Apex Systems
07.2022 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Handled incoming and outgoing shipping and receiving activities.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Supervised team of helpers, laborers and material movers to efficiently and safely complete delivery of confidential and expensive machinery
Hardware Support Technician
Astreya Solutions
02.2021 - 07.2022
- Managed time efficiently in order to complete all tasks within deadlines.
- Tested new software and hardware prior to deployment.
- Deployed and tracked assets for customer use.
- Assisted in determining equipment settings and operating instructions.
- Installed and configured new software and applications for Googles new and old smart watches.
- Maintained accurate, up-to-date documentation of new and old devices using different spreadsheets
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Event Operations Technician
Facebook
03.2017 - 12.2019
- Performed troubleshooting and diagnosis on malfunctioning Oculus related equipment.
- Tested components and systems to evaluate performance and identify concerns.
- Skilled at working independently and collaboratively in a team environment.
- Helped to manage event logistics and operations for Facebook related events
- Completed physical inventory counts prior to shipping oculus related equipment, to events, locally and international
- Recorded inspections on data sheets
Education
Associate of Arts - Communication Studies
San Jose City College
San Jose, CA12.2024
No Degree - Internship
Year/Foothill College
San Francisco, CA03.2016
Skills
- Customer Service
- Repair Services
- Task Prioritization
- Operations Monitoring
- Project Support
- Project Management
- Decision Making
- Inventory Management
- Customer Interaction
- Interpersonal Skills
- Deadline Oriented
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Lab Operations Technician at Meta Reality Labs
Apex Systems
07.2022 - Current
Hardware Support Technician
Astreya Solutions
02.2021 - 07.2022
Event Operations Technician
Facebook
03.2017 - 12.2019
Associate of Arts - Communication Studies
San Jose City College
No Degree - Internship
Year/Foothill College
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