Odlanier "Orly" Perez
Miami
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Manager/Business Owner
TAX XPERTS INC
Miami, FL
01.2012 - Current
- Streamlined office operations by implementing efficient scheduling and resource management processes.
- Personal tax returns, business filing, tax planning and audit assistance.
- Complete filed returns and secure client document portal.
- Obtain a Preparer Tax Identification Number (PTIN) from the IRS and meet all state registration requirements.
Courier Driver
Allstop Courier
01.2010 - Current
- Deliver order contents to customer locations on time and safely.
- Operates a company vehicle or personal vehicle to deliver a variety of items to residential or business locations, strictly adhering to all traffic laws and DOT regulations.
- Deliver customer orders and collect payment.
- Maintain car and truck clean and organized.
Customer Service & Sales Representative
Invent Tech
01.2007 - 01.2010
- Answered incoming calls from customers regarding questions about their account.
- Performed outgoing sales calls.
- Responsible for helping inventors with new ideas and concepts.
- Assisted clients with U.S. Patent and Trademarks.
- Attended trade shows.
Group Reservation Sales Agent
Celebrity Cruises
01.2003 - 01.2007
- Managed all incoming calls for reservation department.
- Worked with travel agents to ensure cabin space.
- Assisted blocking all rooms according to required standards.
- Monitored all reservations and modified when necessary.
Education
High School Diploma -
Southwest Senior High School
Miami, FL05-1993
High School Diploma -
Southwest Senior High School
Miami, FL05-1993
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Certification
Tax Preparer Certification, Fast Forward Academy, Miami, FL
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Manager/Business Owner
TAX XPERTS INC
01.2012 - Current
Courier Driver
Allstop Courier
01.2010 - Current
Customer Service & Sales Representative
Invent Tech
01.2007 - 01.2010
Group Reservation Sales Agent
Celebrity Cruises
01.2003 - 01.2007
High School Diploma -
Southwest Senior High School
High School Diploma -
Southwest Senior High School