Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Odra Mesko

McDonough,GA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

19
19
years of professional experience

Work History

Groomer

A Klassy Lassie
10.2019 - 10.2024
  • Bathed dogs to remove fleas, ticks.
  • Applied tick and flea preventatives following manufacture guidelines for animal safety.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Trimmed nails using clippers.
  • I have to be knowledgeable about different breeds, their grooming needs, and current best practices in pet care. Have a compassionate demeanor and excellent customer service skills, as I interact with pet owners and ensure the well-being of the dogs I groom. Keep detailed records of each pet’s grooming history and observe dogs for signs of health issues

Customer Service Assistant

Bank of Venezuela
07.2007 - 06.2011
  • Answered customer questions about product availability and shipment times.
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Developed strong relationships with customers, establishing trust and loyalty through attentive service.
  • Assisted customer with the opening, closing and the maintaining of accounts.


United of Special Programs

BBVA Bank Provincial
06.2005 - 06.2006
  • Conducted thorough assessments of individual participants'' needs in order to develop personalized support plans based on their unique circumstances.
  • Led cross-functional teams to success through effective communication, delegation, and goal setting.
  • Designed comprehensive training programs for staff members, ensuring consistent performance standards and skill development.

Education

Bachelor of Science -

U.E Hipolito Cisneros
Urbanizacion La Esmeralda
2005

Skills

  • Problem-Solving
  • Pet Grooming Techniques
  • Teamwork and Collaboration
  • Phone and Email Etiquette
  • Adaptability and Flexibility
  • Customer Service
  • Appointment Scheduling
  • Time Management
  • Organizational Skills
  • Team building

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Groomer

A Klassy Lassie
10.2019 - 10.2024

Customer Service Assistant

Bank of Venezuela
07.2007 - 06.2011

United of Special Programs

BBVA Bank Provincial
06.2005 - 06.2006

Bachelor of Science -

U.E Hipolito Cisneros
Odra Mesko