I am successful at building loyal customer relationships, meeting unique needs, and managing dynamic requirements. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Order Selector
CVS Warehouse
Indianapolis, IN, US
06.2024 - 05.2025
Compiles store orders from a tablet or pick ticket to include item locations, descriptions and quantity needed.
Gathers the needed pieces of merchandise to ensure proper placement into totes or boxes.
Loads totes or boxes of merchandise that can be up to 30-50 pounds to ensure safe lifting techniques.
Maintains a safe and clean work environment by following safety guidelines.
Performs general housekeeping to ensure working area and aisles are clear of debris.
Follows routine assignments that require some problem resolution for the distribution function.
Matches daily tasks with company-defined standard operating procedures and scientific methods to ensure best practices.
Enters the data for ins and outs to ensure tasks related to picking and packaging are completed.
Optician Technician
Dr. Tavel Family Eyecare
Indianapolis, IN, US
01.2023 - 06.2024
Initial patient tests included pressure assessments, acuity assessments, and autorefraction assessments.
Oversaw the check-in and check-out procedures, as well as the verification of patient information and the submission of lens orders.
Bent and shaped frames to fit patient faces using my hands, tools, and heat.
Discussed the best lens, coating, and frame options with customers to meet individual needs.
Completed a variety of specialized tests, including field of vision, OCTs, and pachymetry assessments.
Warehouse Worker
Amazon
Indianapolis, IN, US
09.2021 - 01.2023
Delivery Station is the last address of the product before it goes to the customer
The Delivery Station Warehouse Associate unloads the products in the trucks coming here
This job requires physical activity like any other job warehouse job
The essence of the job is to prepare the products unloaded from the trucks for the couriers to pick up
To summarize, the Amazon warehouse worker is responsible for picking, packing, and shipping customer orders in Indianapolis, IN
This includes the safe handling of products and complying with safety regulations
The warehouse worker may also be required to operate a forklift or other equipment as needed
Pick customer orders in an assigned area with the use of a pick list and packing slip
Pack products into boxes or onto pallets as necessary
Load and unload trucks
Apply appropriate labels to packages
Scan items using RF handheld scanners
Handle returns per return policy standards
Perform other duties as assigned by management
Operate a forklift or other equipment as needed
Embroidery Technician
Adidas Warehouse
New Palestine, IN, US
05.2019 - 08.2021
Operate manual or powered machinery to assist in the production process
Assemble materials and equipment as required
Utilize small tools as needed or required to complete tasks
Inspect finished products for defects to ensure quality standards are met
Load raw materials to machines, unload finished product
Transport raw materials and finished goods from one place to another
Communicate effectively with coworkers to ensure efficient production and deadlines are met
Utilize computerized warehouse management systems (WMS) and radio frequency (RF) scanners to process all barcoded products
Operate hand and power equipment for material handling as needed
Identify and communicate exceptions to the leadership team
Follow all standard operating procedures (SOPs)
Accurately record production by task and complete any necessary paperwork
Assistant Manager
McDonald's
Indianapolis, IN, US
09.2016 - 05.2019
Worked with the team to improve efficiency on various projects.
Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
Kept track of cash receipts and deposits, improving accuracy and reducing discrepancies.
Oversee corporate accounts and am in charge of auditing and receiving payments from business partners.
Prepare technical reports and keep office filling, inventory, mailing, and database systems in good working order.
Ensured that inventory counts stayed within monthly tolerance levels and that financial data was collected in accordance with the budget.
Education
Associate of Science - Nursing
Ivy Tech Community College Culinary and Conference Center
Indianapolis, IN
High School - undefined
Warren Central High School
Indianapolis, IN
01.2019
Skills
Customer service
MS Office
Team management
Appointment scheduling
Time Management
Problem solving skills
Technical abilities/troubleshooting
Ability to multitask
Good verbal skills
Good written communication skills
Excellent documentation skills
Attention to detail
Basic math skills
Basic computer skills
2-for hire
Certification
First Aid/CPR Certified
Certified Nursing Assistant
For-hire endorsement
Timeline
Order Selector
CVS Warehouse
06.2024 - 05.2025
Optician Technician
Dr. Tavel Family Eyecare
01.2023 - 06.2024
Warehouse Worker
Amazon
09.2021 - 01.2023
Embroidery Technician
Adidas Warehouse
05.2019 - 08.2021
Assistant Manager
McDonald's
09.2016 - 05.2019
Associate of Science - Nursing
Ivy Tech Community College Culinary and Conference Center