Summary
Overview
Work History
Education
Skills
Timeline
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Oghenekevbe Egodogbare

Milton,MA

Summary

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Well-rounded professional committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses. Effective at checking assignments, assisting with homework and supplementing lectures with personalized support. Well-versed in leading group sessions and conducting individual tutoring. Strong communicator, prioritizer and problem-solver. Hardworking Peer Tutor motivated to transform student's academic lives by implementing successful strategies that make differences in all areas. Demonstrated success with most struggling learners. Dedicated to teaching and setting solid example for character.

Overview

3
3
years of professional experience

Work History

Guest Service Expert

Smashburger-Westwood, MA
Westwood
03.2023 - Current
  • Through this job, I learned great communication skills and how to handle customers accordingly.
  • Trained new employees in customer service protocols and operational procedures.
  • Ensured that the lobby area was clean, organized and well-stocked at all times.
  • Resolved guest complaints promptly and professionally while maintaining a positive attitude.
  • Followed established cash handling procedures when collecting payment from customers.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Greeted customers upon arrival in the dining area.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Replenished condiments at customer tables as needed.
  • Served meals to customers in a friendly and courteous manner.
  • Monitored inventory levels of food items used during meal services.
  • Delivered food orders promptly and accurately to guests tables.
  • Ensured that all foods were prepared according to health department regulations.

Young Women's Group Leader

Milton District High School
Milton, MA
01.2022 - 06.2024
  • It was a school club where we met regularly to brainstorm and execute plans to diversify the school.
  • We had an in-depth conversation about our own experiences in high school and how it could have been improved and implemented.
  • We organized programs that explore future career paths one might have thought impossible because of their background.
  • We organized group activities to allow students to practice problem-solving skills.
  • We contributed ideas that created a positive learning environment that was conducive to student success.
  • We often offered tutoring service to any kids who were interested.
  • Monitored student performance on assignments and assessments throughout the year.
  • Conducted individual tutoring sessions with students to help them improve their academic performance.
  • Developed lesson plans tailored to the needs of each student.

Education

High school diploma -

Milton High School
MA
05.2024

Skills

  • Front Desk
  • Guest Services
  • Host/Hostess
  • Cash handling
  • Product demos
  • Customer service
  • Cash register
  • Basic math
  • Retail sales
  • POS
  • Retail math
  • Working with people with autism
  • Complaint Handling
  • Guest Relations
  • Event Planning
  • Financial Transactions
  • Issue Resolution
  • Learning techniques
  • Lesson Planning
  • Student Evaluation
  • Skills Development
  • Educational feedback
  • Homework Assistance
  • Peer Tutoring
  • Problem-solving skills
  • Writing tutoring
  • Creative Thinking
  • Study Techniques
  • Group math coaching
  • Fundamental Mathematics

Timeline

Guest Service Expert

Smashburger-Westwood, MA
03.2023 - Current

Young Women's Group Leader

Milton District High School
01.2022 - 06.2024

High school diploma -

Milton High School
Oghenekevbe Egodogbare