Recognized as a top seller for consistently exceeding sales goals through expert upselling of food, beverages, and premium cabana experiences. Delivered five-star customer service in alignment with JW Marriott’s renowned hospitality standards. Provided exceptional service in a high-volume, luxury resort setting, catering to guests in dining areas, cabanas, and large group events. Ensured seamless service while multitasking in a fast-paced environment, maintaining the resort’s high-quality service standards.