Overview
Work History
Education
Skills
Timeline
Generic

Ohmarrah Goodwin

Charlotte,NC

Overview

10
10
years of professional experience

Work History

Associate Customer Service Specialist

Duke Energy
Charlotte, NC
09.2018 - Current
  • Provide high quality customer interaction by handling customers’ needs with integrity and empathy in one transaction.
  • Promote sales of available products and services, as appropriate.
  • Performed other duties as assigned including work on special projects.
  • Escalate customer issues/ concerns to management when appropriate.

Benefit Verification Specialist

AmerisourceBergen
Fort Mill, SC
03.2016 - 03.2018
  • Collect and review all patient insurance information needed to complete benefit verification.
  • Verify patient specific benefits and precisely document specifics for various payer plans.
  • Identified any restrictions and details on how to expedite patient access
  • Documented and initiated prior authorizations.

Education

Medical Billing and Coding

Southeastern College
Charlotte, NC
01.2024

High School Diploma - undefined

Zebulon B Vance High School
Charlotte, NC
01.2015

Skills

  • Data entry proficiency
  • Microsoft Office proficiency Email management Document creation and editing Spreadsheet analysis
  • Interpersonal communication skills
  • Data analysis
  • Self-sufficient problem solver
  • Detail-oriented
  • Clear communication skills

Timeline

Associate Customer Service Specialist

Duke Energy
09.2018 - Current

Benefit Verification Specialist

AmerisourceBergen
03.2016 - 03.2018

Medical Billing and Coding

Southeastern College

High School Diploma - undefined

Zebulon B Vance High School
Ohmarrah Goodwin