Ohrly Macias

Palmdale,California

Summary

Dedicated and customer-focused retail associate with 8 months of experience in a fast-paced mall environment. Skilled with customer service, sales, and teamwork. Quick learner with a strong work ethic, eager to bring excellent service and efficiency to a new role.

Overview

year of professional experience

Work History

Retail Sales Associate

Fashion Q

07.2024 - Current

Maintain store appearance by organizing merchandise, restocking shelves, and following visual merchandising guide lines
Operate point-of-sale (POS) systems to process transactions accurately, including cash, credit, and mobile payments.
Help train and mentor new employees on point-of-sale (POS) systems operations and store procedures to ensure a smooth onboarding process,
Handle customer concerns and resolve issues efficiently to ensure satisfaction and brand loyalty.
Proactively engages with customers to understand their needs, recommend products, and drive sales.

Education

Associates - Psychology

Antelope Valley College, 3041 W Ave K, Lancaster, CA 93536

01-2026

High School Diploma -

Knight High School, 37423 70th St E, Palmdale, CA 93552

06-2024

Skills

Customer service
Problem-solving
Teamwork and collaboration
Store opening and closing
Flexible schedule
Money handling

POS system operation
Policy and procedure adherence
Data entry
Inventory audits
Calm demeanor
Organization

Languages

English

Native or Bilingual

Spanish

Native or Bilingual

Timeline

Retail Sales Associate - Fashion Q

07.2024 - Current

Antelope Valley College - Associates , Psychology

Knight High School - High School Diploma,