Oiraidaliz Alvarez
Waterbury,CT
Summary
Compassionate and patient child care professional with a focus on individual needs. Experienced in facilitating effective communication and collaboration among parents and child care providers, ensuring a supportive learning environment. Detail-oriented professional with extensive experience in community outreach and administrative support. Skilled in report preparation and maintaining confidentiality, consistently contributing to positive organizational outcomes and client satisfaction. Dedicated Child Care Program Assistant with strong interpersonal and teamwork skills. Proven ability to foster collaboration and ensure accurate data management to support organizational goals. Enthusiastic Program Assistant focused on providing efficient, accurate, and high-quality support. Proficient in workings of industry. Dependable professional bringing many years of experience in settings delivering exceptional administrative and operational support. Knowledgeable about program operations, procedures, and regulatory requirements. Coordinate smooth daily actions to optimize program activities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Child Care Program Assitant
United Way of Connecticut
Rocky Hill, Connecticut
02.2022 - Current
- Coordinated meetings for licensed and unlicensed providers to enhance collaboration.
- Oversaw administrative tasks, verifying accuracy and timely completion of paperwork.
- Produced comprehensive reports and documents to support organizational objectives.
- Maintained positive relationships with staff and management to foster teamwork.
- Assisted in organizational efforts through data entry, filing, and phone support.
- Reviewed applicant data meticulously to ensure compliance with eligibility criteria.
- Verified client information using Bookeo and IMPACT, resolving discrepancies effectively.
- Explained policies and procedures of 211 child care and Care4Kids services to provide clear insights.
OEC Licensed Substitute
Family Home Daycare
Waterbury, CT
09.2015 - Current
- Provided classroom instruction outlined in teacher's lesson plans.
- Established and enforced rules for behavior and procedures to maintain order among the children.
- Utilized educational technology to enhance learning experiences.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Facilitated discussions to encourage critical thinking and student engagement.
- Communicated effectively with parents about student progress and concerns.
- Addressed individual child needs and accommodated learning differences.
DSP
Gil Foundation
Prospect, Connecticut
12.2021 - 05.2022
- Monitored client health and well-being, reporting significant changes promptly.
- Contributed to case reviews, evaluating client status and progress effectively.
- Assisted clients in maintaining personal hygiene for improved quality of life.
- Planned and prepared nutritious meals, offering assistance with eating as needed.
Call Center Representative
Faneuil
Waterbury, Connecticut
07.2021 - 12.2021
- Resolved customer inquiries and concerns to ensure consistent service quality and meet performance benchmarks.
- Engaged with callers to confirm information, clarify issues, and defuse anger.
- Maintained effective call control while efficiently navigating scripts to resolve problems.
Education
Associate of Science - Legal Studies
Herzing University
Dearborn, MI04-2027
High School Diploma -
Crosby High School
Waterbury, CT06-2006
Early Childhood Care And Education
Eastern Gateway Community College
Steubenville, OHSkills
- Data entry and processing
- Interpersonal skills and teamwork
- Report preparation and planning
- Community outreach and administration
- Confidentiality practices
- Microsoft Office Suite
- Spanish proficiency
- Observation techniques
- Nutrition and health knowledge
- Parent-teacher collaboration
- Age-appropriate activities
- Patience and empathy
- Safety and first aid
Languages
Spanish
Full Professional
Certification
- CPR certified-5/2029
- Licensed substitute (DCFS)-7/2027
- Licensed provider Med Admin- 8/2028
Timeline
Child Care Program Assitant
United Way of Connecticut
02.2022 - Current
DSP
Gil Foundation
12.2021 - 05.2022
Call Center Representative
Faneuil
07.2021 - 12.2021
OEC Licensed Substitute
Family Home Daycare
09.2015 - Current
Associate of Science - Legal Studies
Herzing University
High School Diploma -
Crosby High School
Early Childhood Care And Education
Eastern Gateway Community College