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Okang Lindsey
Stockbridge
Work Preference
Summary
Skilled Computer Technician with expertise in system testing, part replacement, and new installations. Delivers exceptional customer service while effectively managing diverse situations. Proficient in hardware troubleshooting, software installation, and network configuration, ensuring efficient operations and technical support.
Overview
9
9
years of professional experience
Work History
Install Tech
Google Fiber
Kansas City
04.2021 - 08.2021
- Collaborated with team to install infrastructure for google fiber network, ensuring connectivity for multiple users.
- Pulled fiber cables along light poles, establishing reliable network connections across service areas.
- Installed cables to residential properties, enabling internet access for customers.
Computer Assembler
Source Code LLC
Columbus
01.2016 - 01.2020
- Assembled 15 to 20 computers daily to maintain high productivity in fast-paced environment.
- Assembled and repaired desktop computers, servers, and laptops to ensure operational readiness.
- Performed repairs or replaced defective computer parts to restore functionality and minimize downtime.
Computer repair Tech
Micro Center
Columbus
01.2014 - 01.2015
- Diagnosed and performed repairs of computer systems and related equipment.
- Repaired computers efficiently in fast-paced environment.
- Provided hardware support and installations for various systems.
- Resolved computer software issues and user errors promptly.
Computer Deployment Tech
PCM/Sarcom/Nationwide Insurance
Columbus
01.2013 - 01.2014
- Configured and tested computer systems and software for effective company-wide deployment.
- Set up computer systems and related equipment for seamless deployment.
- Deploy Computer systems for nationwide insurance employees.
- Updated software to enhance compatibility and functionality for user needs.
Education
Diploma - The professional computer service & repair:Software program
Ashworth College
Norcross, GA01-2014
Diploma - The professional computer service & repair: hardware program
Ashworth College
Norcross, GA01-2012
High School Diploma -
Clarehall Secondary
Antigua And Barbuda09-1995
Skills
- Software installation
- Image building for desktop PCs
- Image building for laptop PCs
- Troubleshooting
- Repairing computers
- Repairing printers
- Component installation
- Component removal
- Building computers
- Strong customer service skills
- Managing customer expectations
- Service excellence
- Effective communication
- Professional demeanor
- Teamwork
- Active listening
- Follow written instructions
- Follow verbal instructions
- Informal training
- Project management
- Goal-oriented
- Self-driven
- Independent
- Initiative
- Fast learner
- Policy adherence
- Procedure compliance
Timeline
Install Tech
Google Fiber
04.2021 - 08.2021
Computer Assembler
Source Code LLC
01.2016 - 01.2020
Computer repair Tech
Micro Center
01.2014 - 01.2015
Computer Deployment Tech
PCM/Sarcom/Nationwide Insurance
01.2013 - 01.2014
Diploma - The professional computer service & repair:Software program
Ashworth College
Diploma - The professional computer service & repair: hardware program
Ashworth College
High School Diploma -
Clarehall Secondary