Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 5 years of healthcare experience. Skilled at ADLs, ambulating patients,charting updates, and providing safe care. Flexible team player with positive and upbeat nature.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Mission Health
03.2021 - 02.2023
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Maintained clean and safe environment to promote patient safety and comfort.Answered patient assistance calls, assessed needs, and offered qualified support.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Reduced stress for patients and families through effective communication and empathetic support.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Documented patient information and care activities in electronic health record.
Enhanced patient satisfaction by providing compassionate and attentive care.
Collected and transported specimens to prepare for lab testing.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
CNA
Pisgah Manor At Pisgah Valley Retirement Community
02.2019 - 02.2021
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Home Health Caregiver
Bright Star Home Health
02.2019 - 02.2021
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with daily living activities, improving their overall quality of life.
Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
Pharmacy Technician
Ingles Pharmacy
02.2018 - 01.2019
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted and labeled prescriptions with correct item and quantity.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Entered and processed patients' prescriptions into internal system.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Managed opening and closing duties for pharmacy.
Barista
Starbucks
02.2017 - 02.2018
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Retail Sales Associate
Abercrombie & Fitch
05.2016 - 01.2017
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Nursing
Blue Ridge Community College
Flat Rock, NC
05.2024
High School Diploma -
Enka High School
Candler, NC
05.2016
Skills
Patient Observation
Vital signs monitoring
Blood Glucose Testing
Infection control standards
Basic Life Support
Patient Care Technician (PCT)
CNA Certification
CPR/AED/BLS
Catheter Care
Infection prevention
Medical Equipment Operation
Sterilization techniques
Time Management
Empathy and Compassionate Care
Adaptable
Professional Bedside Manner
Timeline
Patient Care Technician
Mission Health
03.2021 - 02.2023
CNA
Pisgah Manor At Pisgah Valley Retirement Community