Oksana McCrea
Butler,PA
Summary
Experienced Apparel Associate with proven skills in customer service, product knowledge and visual merchandising. Possess strong understanding of fashion trends, retail operations and inventory management. Demonstrated ability to significantly improve sales through effective communication and team collaboration. Known for consistently increasing customer satisfaction by delivering personalized shopping experiences.
Overview
6
6
years of professional experience
Work History
Apparel Associate
Dicks Sporting Goods
Butler, Pa
06.2025 - Current
- Assisted customers in selecting athletic apparel and gear.
- Maintained organized and visually appealing sales floor displays.
- Restocked inventory by following established replenishment procedures.
- Provided product knowledge to enhance customer shopping experience.
Cashier
Rite Aid
Butler, Pa
09.2022 - 04.2024
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Collaborated with team members to improve customer service experiences.
- Handled cash, credit, and refunds accurately during busy shifts.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Manager
JOANN Fabrics and Crafts
Butler, Pa
12.2021 - 09.2022
- Oversaw inventory management and organized stock for optimal product availability.
- Trained and mentored staff on customer service best practices and store policies.
- Managed daily store operations and ensured efficient workflow among team members.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Department Supervisor
Kohls Department Store
Butler, Pa
09.2020 - 12.2021
- Supervised daily operations and ensured compliance with store policies.
- Trained and mentored team members on customer service standards.
- Managed inventory levels and organized product displays effectively.
- Implemented visual merchandising strategies to enhance store appeal.
Education
Butler Senior High School
Butler, PaSkills
- Customer service
- Product knowledge
- Inventory management
- Team collaboration
- Apparel arrangement
- Excellent communication
- Multitasking
- Merchandise products
- Organizational skills
- Task prioritization
Timeline
Apparel Associate
Dicks Sporting Goods
06.2025 - Current
Cashier
Rite Aid
09.2022 - 04.2024
Manager
JOANN Fabrics and Crafts
12.2021 - 09.2022
Department Supervisor
Kohls Department Store
09.2020 - 12.2021
Butler Senior High School