Oksana Smetanyuk
Austin,USA
Summary
Detail-oriented QA Specialist with expertise in software testing across education technology and healthcare systems. Proficient in manual testing, defect reporting, and UI/content quality assurance, utilizing tools such as Jira, GitHub, and SQL. Demonstrates strong adaptability and effective cross-functional communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Services Coordinator
Austin Regional Clinic
Austin, TX
08.2024 - Current
- - Oversaw front-line operations for 60+ daily patients, coordinating with medical staff and insurance.
- - Ensured compliance with HIPAA protocols and streamlined scheduling workflows.
Quality Assurance Specialist
Summit K12
01.2021 - 03.2024
- - Reviewed digital educational content for grammatical accuracy, layout issues, and user experience flaws.
- - Reported bugs and inconsistencies through internal QA systems and worked with product and content teams to resolve them.
- - Performed graphical and UI testing on new features prior to product launch.
- - Ensured accessibility standards and target audience alignment across all content types.
QC Engineer Intern
SoftServe IT Academy
06.2021 - 07.2021
- - Executed manual test cases using Jira, including tests requiring SQL queries.
- - Logged and tracked bugs using GitHub and collaborated with developers for resolution.
- - Performed black-box and regression testing; participated in Agile ceremonies.
- - Designed test suites and test documentation for confirmation testing cycles.
Audio Engineer
Motion Picture Industry
07.2013 - 07.2021
- - Led sound teams on set, solved technical production issues, and collaborated across departments.
- - Managed budgets, timelines, and cross-disciplinary execution in high-pressure creative environments.
Education
A.A.S. - Visual Arts
Tyler Junior College
01.2011
Skills
- Manual QA testing
- Jira, GitHub, and SQL
- Test case execution
- UI/UX content quality assurance
- Regression and confirmation testing
- Agile and Scrum methodologies
- Cross-functional communication
- Medical terminology and workflow expertise
- Quality assurance processes
- Digital content review and assessment
- Bug tracking systems
Certification
- Certified Software QA Engineer — SoftServe IT Academy, 2021
- UX/UI Design — Designlab UX Academy, 2018
- LMRT Certification in Progress — College of Health Care Professions
- AHA CPR Certified | HIPAA/OSHA Trained
Languages
English (Fluent), Ukrainian (Native)
Languages
English
Native/ Bilingual
Ukrainian
Native/ Bilingual
Tools
Jira, GitHub, Figma, SQL, Microsoft Office, Google Suite
Timeline
Patient Services Coordinator
Austin Regional Clinic
08.2024 - Current
QC Engineer Intern
SoftServe IT Academy
06.2021 - 07.2021
Quality Assurance Specialist
Summit K12
01.2021 - 03.2024
Audio Engineer
Motion Picture Industry
07.2013 - 07.2021
A.A.S. - Visual Arts
Tyler Junior College
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