Ola Atta Youssef Nassar
Alexandria
Summary
Dynamic pharmacist with extensive experience at Semouha Educational Hospital for Children, excelling in patient safety and quality improvement. Proven ability to enhance team performance through effective training and communication. Skilled in data analysis and prescription verification, driving significant improvements in medication adherence and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Pharmacist and Quality Specialist
Semouha Educational Hospital for Children
Alexandria
11.2021 - Current
- Managed a high volume of prescriptions daily, ensuring excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients on drug interactions and provided special administration instructions.
- Collaborated with pharmacy team members to develop strategies for continuous improvement in quality of care.
- Utilized data-driven strategies to identify areas for improvement in care delivery and patient satisfaction.
- Established and maintained quality standards for diagnosis, medical treatment, and infection control.
- Evaluated clinical documentation for accuracy, promoting adherence to regulatory requirements.
- Monitored key performance indicators to ensure compliance with accreditation standards.
- Developed performance measurement tools to track progress toward established goals.
Pharmacist
Dr. Eman Zidan Pharmacy
10.2018 - 05.2021
- Developed staff training programs to enhance team performance and ensure adherence to pharmaceutical best practices.
- Ensured accurate medication dispensing through rigorous quality control procedures, reducing errors and enhancing patient safety.
- Managed a team of pharmacists and technicians, fostering a collaborative work environment.
- Handled a high volume of prescriptions daily while maintaining excellent customer service.
- Built strong relationships with healthcare providers to improve patient care and medication adherence.
Quality Specialist Trainee
Andalusia Hospital
07.2019 - 10.2019
- Assisted in quality control processes and supported the development of quality improvement initiatives.
Education
Medical Coding Course -
Ibn Sina Academy for Training
03.2025
Post Graduate Diploma in Total Quality Management - Healthcare Systems
American University in Cairo
01.2020
Bachelor’s Degree - Pharmacy
Alexandria University – Faculty of Pharmacy
01.2018
Skills
- Customer Service & Communication Skills
- Prescription Verification
- Drug Inventory Management
- Medication Dispensing
- Patient Safety
- Problem-Solving
- Document Control
- Time Management
- Data Analysis
- Self-Motivation
Languages
- English, Fluent
- German, Beginner
Timeline
Pharmacist and Quality Specialist
Semouha Educational Hospital for Children
11.2021 - Current
Quality Specialist Trainee
Andalusia Hospital
07.2019 - 10.2019
Pharmacist
Dr. Eman Zidan Pharmacy
10.2018 - 05.2021
Medical Coding Course -
Ibn Sina Academy for Training
Post Graduate Diploma in Total Quality Management - Healthcare Systems
American University in Cairo
Bachelor’s Degree - Pharmacy
Alexandria University – Faculty of Pharmacy
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