Ola Kuwalek
Steamboat Springs,CO
Summary
Dynamic and results-driven leader. Strong communication, collaboration, and problem-solving skills. Passionate about driving innovation and fostering growth.
Overview
5
5
years of professional experience
Work History
Ski & Snowboard Shop Rental/Sales Associate
Le Roy's Ski & Snowboard Shop
11.2023 - 04.2024
- Customer Interaction: Greet customers and provide exceptional customer service, assisting them in selecting ski and snowboard equipment based on their skill level and preferences.
- Equipment Fitting: Properly fit skis, snowboards, boots, poles, helmets, and other rental gear to customers, ensuring both comfort and safety.
- Equipment Preparation: Clean and prep equipment before rentals, ensuring all gear is ready for safe use on the mountain.
- Product Knowledge: Stay up to date on the latest ski and snowboard equipment, accessories, and apparel to confidently assist customers in selecting products.
- Customer Guidance: Provide expert advice on the best gear for skiing or snowboarding based on the customer’s needs, ability, and preferences.
EXPERT CIS&EMR
MEDICOVER
01.2019 - 01.2023
- Company Overview: CIS&EMR application training and support services
- Training of CM employees in the CIS&EMR application at the workplace
- Training Doctors in the EMR system
- Reporting consumables to the IT and damage service departments
- Creating financial reports and cooperating with the accounting department
- Support for CM employees in solving current problems in working with the CIS&EMR application
- Cooperation with the IT Department in reporting errors in operation and providing suggestions for improvements in the CIS&EMR application
- Consulting cases of improper use of the system in terms of breaches of financial procedures with the Liabilities Control Team
- Exercising control over the system in order to ensure information security throughout the entire process of Patient/Customer service at the reception desk and on the premises of the CM
- Active participation in the development and maintenance of CM IT systems
- CIS&EMR application training and support services
Education
Associate of Applied Science - Ski&Snowboard Business
Colorado Mountain College
Steamboat Springs, CO05-2028
Skills
- Polish
- English
Personal Information
Date of Birth: 07/02/96
Skillslist
- Communication
- Leadership
- Negotiation
- Strategic planning
- Teamwork
- Problem-Solving
- Active Listening
- Adaptability
- Empathy
- Conflict Resolution
Timeline
Ski & Snowboard Shop Rental/Sales Associate
Le Roy's Ski & Snowboard Shop
11.2023 - 04.2024
EXPERT CIS&EMR
MEDICOVER
01.2019 - 01.2023
Associate of Applied Science - Ski&Snowboard Business
Colorado Mountain College
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