Ola Obayemi
Dallas,USA
Summary
Dedicated sales and customer relations professional currently seeking a full-time position that offers growth opportunities and challenges that utilize interpersonal communications, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Group Sales Coordinator
Crayola Experience
04.2024 - Current
- Met monthly sales goals consistently through proactive outreach efforts such as email campaigns, cold calls, and networking events.
- Maintained relations with returning clients by offering them special discounts and opportunities.
- Optimized group sales package offerings by conducting regular competitor analysis and market research.
- Conducted site visits with prospective clients, showcasing venue offerings and providing detailed information on available packages.
- Collaborated closely with the marketing department to develop targeted campaigns that generated qualified leads for the Group Sales team.
- Improved overall event success rates by carefully tracking progress against goals throughout the planning process and adjusting strategy as needed.
Guest Services Associate
Perot Museum of Nature & Science
02.2023 - Current
- Oversaw front desk operations and assisted guests with a variety of services and information.
- Created welcoming and comfortable environment for guests and offered assistance to build rapport and retention.
- Upheld museum policies and procedures by providing high level of customer service.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Booked reservations, accepted payments and answered guest questions with accuracy.
- Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
- Handled phone calls professionally, directing callers to appropriate departments or providing information as needed.
- Marketed new promotions and integrated sales strategies into operations to drive brand recognition.
- Assisted different sales departments with group bookings and memberships.
Retail Educator
Lululemon Athletica
03.2022 - 04.2024
- Balanced multiple tasks simultaneously while prioritizing customer needs in a fast-paced retail environment.
- Engaged consumers near and around retail kiosk to ask for business and encourage orders.
- Provided excellent communication with both customers and colleagues, enhancing overall retail experience.
Retail Sales Associate
Cotton On Group
08.2021 - 01.2022
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Retail Operations Manager
Six Flags Over Texas/Hurricane Harbor
02.2019 - 09.2021
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced operational risks while organizing data to forecast performance trends.
- Reported issues to higher management with great detail.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Education
Bachelor of Arts - Communication Studies
University of Houston
Houston, TX12.2024
Associate of Arts -
Dallas College
Dallas, TX08.2021
Skills
- Event Coordination
- Customer Relationship Management
- Salesforce
- Communication
- Content Creation
- Graphic Design
- Sales strategy development
- Customer Engagement
- Market Research
- Problem-Solving
Timeline
Group Sales Coordinator
Crayola Experience
04.2024 - Current
Guest Services Associate
Perot Museum of Nature & Science
02.2023 - Current
Retail Educator
Lululemon Athletica
03.2022 - 04.2024
Retail Sales Associate
Cotton On Group
08.2021 - 01.2022
Retail Operations Manager
Six Flags Over Texas/Hurricane Harbor
02.2019 - 09.2021
Bachelor of Arts - Communication Studies
University of Houston
Associate of Arts -
Dallas College
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