Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ola Wilson

Queens,NY

Summary

Im A home Health Aide with background working with community healthcare organizations, delivering support to practitioners and patients. Provides clinical and administrative assistance, primary healthcare and emergency response services. Passionate about educating patients on maintaining healthy lifestyles.

I Am Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude.

Im Here To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Home Health Care Aide

New York Health Care Inc
04.2021 - 06.2023
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Provided transportation and appointments management.
  • Monitored progress and documented patient health status changes to keep care team updated.

Apple Sales Support Representative

Apple
03.2019 - 02.2021
  • Performed data entry for sales figures, metrics and other customer data.
  • Created and processed orders and reviewed pending orders to verify adherence to fulfillment schedule.
  • Responded to customer inquiries for scheduling of meetings, sales appointments and order status follow-up.
  • Managed administrative duties of sales team as required, effectively anticipating and meeting day-to-day operational needs.
  • Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
  • Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
  • Documented customer complaints and completed corrective action requests.

Body Piercer

Karizmas Piercings
08.2017 - 03.2019
  • Developed and implemented individual care plans tailored to needs of each client.
  • Preserved patient safety by following safety protocols.
  • Provided emotional support and companionship to clients.
  • Participated in team meetings and staff training sessions.
  • Encouraged clients to take part in activities tailored to individual needs.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Facilitated transportation to and from appointments.

Education

Associate of Science - Medical Assisting

Miller Motte College
Raleigh, NC
01.2011

Associate of Arts - CPR

BROOKLYN EMT PRGM
Brooklyn, NY
02.2010

GED -

August Martin High School
Jamaica, NY
02.2008

Skills

  • Medical Charting
  • Dressing Assistance
  • Special Needs Care
  • Wheelchair Support
  • Care Plan Assessment
  • Housekeeping
  • Oral Hygiene
  • Behavioral Management
  • High Blood Pressure Management
  • Infection Control Procedures
  • Sanitizing Surfaces
  • Medication Administration
  • Patient Transport

Certification

  • CHHA - Certified Home Health Aide
  • HHA - Home Health Aide
  • Licensed EMT
  • Certified Medical Assistant

Languages

English
Full Professional
sign language
Full Professional
Spanish
Elementary

Timeline

Home Health Care Aide

New York Health Care Inc
04.2021 - 06.2023

Apple Sales Support Representative

Apple
03.2019 - 02.2021

Body Piercer

Karizmas Piercings
08.2017 - 03.2019

Associate of Science - Medical Assisting

Miller Motte College

Associate of Arts - CPR

BROOKLYN EMT PRGM

GED -

August Martin High School

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Ola Wilson