Oladiran Akinwunmi
Houston
Summary
Results-driven Certified ServiceNow Administrator and EMR Consultant with expertise in IT service management, workflow automation, and system configuration. Specializes in EMR integration, technical troubleshooting, and user training. Demonstrates strong problem-solving abilities and effective communication to enhance operational efficiency and user satisfaction. Committed to continuous learning and collaborative project management to drive organizational success. Results-driven EMR Consultant with proven skills in EMR integration, technical troubleshooting, and project management. Committed to enhancing user proficiency and ensuring seamless collaboration with clinical teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
EMR Consultant
Experis Manpowergroup
Milwaukee
02.2024 - 10.2025
- Collaborated with IT departments to ensure successful integration between EMR systems and other healthcare applications.
- Created training materials to enhance end-user proficiency with EMR system.
- Provided ongoing support for users experiencing difficulty accessing or navigating through the various features of an Electronic Medical Record System.
- Collaborated with clinical users to identify and address specific functional needs of EMR system.
- Documented changes during EMR implementation and updates to ensure accuracy and clarity.
ServiceNow Administrator
Sodluxe Global LLC
Houston
01.2022 - 01.2024
- Troubleshot technical issues during ServiceNow implementation, ensuring smooth deployment and user adoption.
- Implemented best practices for developing solutions on the ServiceNow platform.
- Participated in design discussions with stakeholders and provided recommendations based on industry best practices.
- Resolved customer service requests by diagnosing application functionality or performance issues, enhancing user satisfaction.
Supervisor
kakjanvee LLC
Richmond
01.2019 - 01.2022
- Supervised daily operations to ensure smooth functioning in a fast-paced retail environment.
- Guided and directed subordinates on job duties and responsibilities to enhance team performance.
- Implemented process improvements to enhance team efficiency.
- Resolved customer inquiries and complaints to improve overall customer satisfaction.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Trade Manager
Beijing Tianjun Shiji Trade LTD
Beijing
02.2014 - 11.2018
- Developed trade strategies that increased market presence and competitiveness.
- Negotiated contracts with suppliers to secure favorable terms and conditions.
- Established relationships with key stakeholders, strengthening business partnerships and collaboration.
- Managed logistics and supply chain operations, ensuring timely product delivery to clients.
- Performed risk assessments of potential vendors prior to entering into a contract.
Education
Bachelor of Science - Information Technology
CENTRAL SOUTHUNIVERSITY OF FORESTRY AND TECHNOLOGY
China08-2015
Bachelor of Science - Chemistry
University of Lagos
Nigeria07-2009
Skills
- EMR integration
- EMR optimization
- Healthcare applications
- Clinical workflow analysis
- Data analysis techniques
- Technical troubleshooting
- Software configuration
- Systems testing
- IT service management
- Healthcare IT support
- Project management
- Risk assessment
- Attention to detail
- Problem solving
- Team leadership
- Effective communication
- Documentation management
Languages
English
Full Professional
Chinese (Mandarin)
Limited
Spanish
Limited
Certification
- ServiceNow Certification
- Certified Scrum Master (CSM)
- Project Manager
- DevOps Basics
Timeline
EMR Consultant
Experis Manpowergroup
02.2024 - 10.2025
ServiceNow Administrator
Sodluxe Global LLC
01.2022 - 01.2024
Supervisor
kakjanvee LLC
01.2019 - 01.2022
Trade Manager
Beijing Tianjun Shiji Trade LTD
02.2014 - 11.2018
Bachelor of Science - Information Technology
CENTRAL SOUTHUNIVERSITY OF FORESTRY AND TECHNOLOGY
Bachelor of Science - Chemistry
University of Lagos