Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olajide Adesola

Jacksonville,FL

Summary

Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty. Adept Programmer specializes in developing custom-tailored solutions for discerning clients. Combines broad technical knowledge and insightful interpretive abilities to produce software guaranteed to satisfy fastidious customers. Tirelessly pursues mutually beneficial resolutions to all programming tasks and contracts.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Service

Amazon
Jacksonville, FL
05.2022 - 04.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Aircraft Fueler Technician

Menzies Aviation
Tampa , FL
07.2015 - 03.2021
  • Inspected aircraft fuel tanks for leaks and contamination.
  • Loaded fuel into aircraft using pumping equipment.
  • Ensured proper documentation of all fueling operations.
  • Maintained accurate records of fuel quantity dispensed, cost, type, and destination.
  • Operated refueling vehicles to transport fuel to the aircraft.
  • Performed daily maintenance checks on refueling vehicles and pumps.
  • Monitored weather conditions prior to fueling operations.
  • Adhered to safety regulations when handling hazardous materials.
  • Received customer orders for aviation fuels via radio or telephone communication.
  • Assisted in loading and unloading cargo onto the aircraft during fueling stops.
  • Communicated with other personnel involved in fueling operations such as ground crew, pilots, mechanics.
  • Inspected fuel hoses for wear and tear before use.
  • Followed standard operating procedures while performing fueling activities.
  • Maintained cleanliness of refueling area.
  • Conducted visual inspection of fuel levels in each tank prior to commencement of fueling process.
  • Cleaned up any spills that occurred during the course of refueling operations.
  • Responded promptly to emergency situations involving fuel supply or related matters.
  • Provided assistance with loading baggage onto the aircraft during layovers or stopovers at airports.
  • Verified accuracy of paperwork associated with each flight's fueling requirements.
  • Recorded data regarding types of fuels used, quantities pumped, costs incurred, for billing purposes.
  • Transported unused fuel from one location to another as required by customer requests.
  • Drove and operated fuel trucks, hydrant carts and stationary carts to fuel aircraft.
  • Collected and disposed of hazardous waste substances in accordance with local, state and federal guidelines.
  • Utilized [Software] to maintain records of received fuel, dispensed fuel and time of refueling.
  • Cleaned machines and machine parts with solvents, cloths, air guns, hoses and vacuums.
  • Removed, repaired and replaced malfunctioning components in fuel systems.
  • Collaborated with other workers to repair or move machines, machine parts or equipment.
  • Requisitioned aircraft parts and processed repairable and serviceable assets through supply channels.

Education

Bachelor of Arts - Information Technology

Colorado Technical University
Colorado Springs, CO
12-2020

Skills

  • Python programming language certification
  • Java programming language
  • CCNA certification
  • Security plus certification
  • AWS S3 AWS data analyst with flink, AWS Glue AWS Redshift, AWS quicksight, AWS lake formation, Dynamo db, postgress DB, Kubernetics, Github Googlecloud, Microsoft Azure,

Certification

GooglecloudKuberneticspostgress

  • PCEP – Certified Entry-Level Python Programmer!

https://verify.openedg.org/

Your Certification Code: ZsAu.xMbT.b2H3

  • CCNA certification

Cisco ID CSCO14102059

  • Comptia security plus certification
  • Modern Software-Nucamp 2021

Engineering with

Dev ops

SQL with Python-Nucamp

Timeline

Customer Service

Amazon
05.2022 - 04.2023

Aircraft Fueler Technician

Menzies Aviation
07.2015 - 03.2021

Bachelor of Arts - Information Technology

Colorado Technical University

Similar Profiles

CREATE PROFILE
Olajide Adesola