Sunita Sunar
Baltimore,MD
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, customer service, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Knowledgeable about problem-solving techniques and technical diagnostics, eager to learn and develop in this environment. Contributes analytical mindset and attention to detail, ensuring accurate and practical solutions. Ready to use and build problem-solving and technical skills in troubleshooting IT issues role.
Overview
2025
2025
years of professional experience
Work History
Customer Service
Dipa’s Threading and Spa
- Provided exceptional customer service to customers.
- Maintained excellent customer service with timely deliveries and professional communication.
- Boosted membership retention through attentive customer service and personalized interactions.
- Supported customer service improvements with detailed feedback analysis.
Customer Service
Dunkin Donuts
- I greet customers entering the store and respond quickly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions accurately.
- Effectively communicated with customers to clarify order details and make sure the highest satisfaction during their ordering experience.
- Provided exceptional customer service to customers.
Cashier
Customer Service Cashier
Trainer at warehouse
Volunteer
Community Collage of Baltimore County
08.2024 - 08.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Worked in a team environment to maintain high levels of productivity.
Education
Associate of Applied Science - Information Technology
The Community College of Baltimore County
Catonsville, MDBachelor of Science - Information Technology
Towson University
Baltimore, MD12-2025
Skills
- Process Improvement
- Structured Query Language (SQL)
- Analytical Problem Solving
- Python Programming
- Microsoft Access
- Communication skills
- Customer service management
- Excellent customer service
- Office 365
- Object-oriented programming
Languages
English
Full Professional
Hindi
Full Professional
nepali
Native or Bilingual
Timeline
Volunteer
Community Collage of Baltimore County
08.2024 - 08.2024
Customer Service
Dipa’s Threading and Spa
Customer Service
Dunkin Donuts
Cashier
Customer Service Cashier
Trainer at warehouse
Associate of Applied Science - Information Technology
The Community College of Baltimore County
Bachelor of Science - Information Technology
Towson University
Similar Profiles
Pradip KadariyaPradip Kadariya
Accountant at Smriti Threading And Beauty StudioAccountant at Smriti Threading And Beauty Studio
Renmar MarasiganRenmar Marasigan
General Laborer at Apollo Threading FacilityGeneral Laborer at Apollo Threading Facility
Reena MistryReena Mistry
Threading Technician at Threading QueenThreading Technician at Threading Queen