Olajumoke Adeshina
San Antonio,Texas
Summary
Detail-oriented and accountable team member with 10+ years of experience in education and business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
Medina Valley Independent School District
09.2023 - Current
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Managing classroom behavior and adhering to lesson plan.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Customer Service Representative
Department of Motor Vehicles
02.2020 - 05.2021
- Provided high-quality customer service to increase satisfaction and retention rates for the company
- Facilitated meetings between motor vehicle customers and insurance companies
- Data entry
- Monitored team dynamics and implemented strategies to improve communication between car registrants and DMV
- Conducted Driver Education courses for student drivers
- Utilized strong problem solving and decision-making skills while interacting with a diverse population and staying up to date on policies, regulations, and procedures
- Performed customer interviews, license restorations and test audits to reduce customer wait time
- Maintained accurate records on all customers to meet or exceed service level standards
- Determined insurance lapses and reinstating licenses
- Interacted with a diverse population interpreting and applying statutes, regulations, policies and procedures in person, over the phone, and in writing.
Siblings/Intake Specialist
Long Island Adolescent and Family Service
10.2017 - 01.2020
- Registered new intake
- Planned and implemented programs to support the developmental needs of siblings
- Facilitated coaching lessons for Youths
- Documented all incidents and always adhered to appropriate staff/youth ratios in compliance with facility regulations
- Data entry of new intakes and other clerical work as assigned
- Supervised an average of twelve youths while monitoring their wellbeing.
Administrative Support, Student Affairs
Federal University of Technology
12.2010 - 07.2014
- Determined the needs of students by conducting biweekly meetings between students and university management, ensuring an open dialogue and safe space for communication
- Collaborated with a development team to design and develop student insurance app
- Handled health insurance management for 14,000 students, enrolling students in the plan that best suited their needs
- Reviewed applications and conducted entrance exams for over 1,000 students each year
- Carried out counseling for over 2,000 new students annually and conducted discreet counseling to help students with the adjustment to university life
- Mobilized graduands for the National Youth service scheme by providing accurate data and presenting qualified graduates for the scheme
- Promoted continuous communication between the University and NYSC, fostering a collaborative and transparent work environment
- Monitored team dynamics and implemented strategies to improve collaboration, trust, and productivity.
Education
Bachelor of Arts in English Language/French -
University of Ado Ekiti
NigeriaBusiness Office Management -
Hunter Business School
Skills
- Problem-solving
- Teamwork
- Verbal and written communication
- Technical Knowledge
- Discussion Facilitation
- Student Engagement
Additional Information
I am currently enrolled in an Educator preparation program with Teachworthy,
Certification currently working on is English language Arts and Reading 4-8.
Timeline
Substitute Teacher
Medina Valley Independent School District
09.2023 - Current
Customer Service Representative
Department of Motor Vehicles
02.2020 - 05.2021
Siblings/Intake Specialist
Long Island Adolescent and Family Service
10.2017 - 01.2020
Administrative Support, Student Affairs
Federal University of Technology
12.2010 - 07.2014
Bachelor of Arts in English Language/French -
University of Ado Ekiti
Business Office Management -
Hunter Business School
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