Olajumoke Adeshina
San Antonio,Texas
Summary
Detail-oriented and accountable team member with 10+ years of experience in education and business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Substitute Teacher
Medina Valley Independent School District
San Antonio, TX
09.2023 - Current
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Managing classroom behavior and adhering to lesson plan.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Customer Service Representative
Department of Motor Vehicles
02.2020 - 05.2021
- Provided high-quality customer service to increase satisfaction and retention rates for the company
- Facilitated meetings between motor vehicle customers and insurance companies
- Data entry
- Monitored team dynamics and implemented strategies to improve communication between car registrants and DMV
- Conducted Driver Education courses for student drivers
- Utilized strong problem solving and decision-making skills while interacting with a diverse population and staying up to date on policies, regulations, and procedures
- Performed customer interviews, license restorations and test audits to reduce customer wait time
- Maintained accurate records on all customers to meet or exceed service level standards
- Determined insurance lapses and reinstating licenses
- Interacted with a diverse population interpreting and applying statutes, regulations, policies and procedures in person, over the phone, and in writing.
Siblings/Intake Specialist
Long Island Adolescent and Family Service
10.2017 - 01.2020
- Registered new intake
- Planned and implemented programs to support the developmental needs of siblings
- Facilitated coaching lessons for Youths
- Documented all incidents and always adhered to appropriate staff/youth ratios in compliance with facility regulations
- Data entry of new intakes and other clerical work as assigned
- Supervised an average of twelve youths while monitoring their wellbeing.
Administrative Support, Student Affairs
Federal University of Technology
12.2010 - 07.2014
- Determined the needs of students by conducting biweekly meetings between students and university management, ensuring an open dialogue and safe space for communication
- Collaborated with a development team to design and develop student insurance app
- Handled health insurance management for 14,000 students, enrolling students in the plan that best suited their needs
- Reviewed applications and conducted entrance exams for over 1,000 students each year
- Carried out counseling for over 2,000 new students annually and conducted discreet counseling to help students with the adjustment to university life
- Mobilized graduands for the National Youth service scheme by providing accurate data and presenting qualified graduates for the scheme
- Promoted continuous communication between the University and NYSC, fostering a collaborative and transparent work environment
- Monitored team dynamics and implemented strategies to improve collaboration, trust, and productivity.
Education
Bachelor of Arts in English Language/French -
University of Ado Ekiti
NigeriaBusiness Office Management -
Hunter Business School
Skills
- Problem-solving
- Teamwork
- Verbal and written communication
- Technical Knowledge
- Discussion Facilitation
- Student Engagement
Additional Information
I am currently enrolled in an Educator preparation program with Teachworthy,
Certification currently working on is English language Arts and Reading 4-8.
Timeline
Substitute Teacher
Medina Valley Independent School District
09.2023 - Current
Customer Service Representative
Department of Motor Vehicles
02.2020 - 05.2021
Siblings/Intake Specialist
Long Island Adolescent and Family Service
10.2017 - 01.2020
Administrative Support, Student Affairs
Federal University of Technology
12.2010 - 07.2014
Bachelor of Arts in English Language/French -
University of Ado Ekiti
Business Office Management -
Hunter Business School