Olajumoke Ayadi
Florence,KY
Summary
Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments, organized approach to monitoring materials movements with focus on safety and productivity, performance-oriented team player with good multitasking abilities.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Amazon
09.2022 - 08.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Received and processed warehouse orders using handheld scanner.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
- Assisted warehouse lead with inventory controls by following quality standards, resulting in smooth audits.
- Expedited urgent orders through prioritization of tasks while maintaining attention to detail during high-pressure situations.
Customer Service Representative
Staples
12.2020 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Built strong relationships with customers through active listening, resulting in higher retention rates.
Warehouse Worker
Otis Warehouse
09.2019 - 11.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
Warehouse Worker
B & H Warehouse
03.2015 - 08.2018
- Handled transportation of materials between storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Upheld cleanliness in workspaces by implementing rigorous housekeeping protocols for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
Education
Bachelor of Science - Social Work
Miami University
Oxford, OH12-2017
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Loading and unloading
- Problem-solving
- Team collaboration
Timeline
Warehouse Worker
Amazon
09.2022 - 08.2024
Customer Service Representative
Staples
12.2020 - 08.2022
Warehouse Worker
Otis Warehouse
09.2019 - 11.2020
Warehouse Worker
B & H Warehouse
03.2015 - 08.2018
Bachelor of Science - Social Work
Miami University
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