Summary
Work History
Education
Skills
Timeline
Generic

Olancia Jeanty

Fort Lauderdale

Summary

Proven leader and effective problem-solver with extensive experience at Teleperformance. Excelled in fast-paced environments, enhancing customer satisfaction and team productivity. Demonstrates exceptional teamwork, collaboration, and a positive attitude, with a knack for adapting to new technologies and situations. Skilled in customer service, ensuring operational excellence across roles.

Work History

Team Member

Beauty Supply Store
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Walgreens

Assistant Manger
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Teleperformance

Online Agent
  • Resolved client concerns promptly and professionally, maintaining a high level of customer satisfaction.
  • Facilitated smooth transitions during system upgrades by assisting colleagues with new processes and technology adoption.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Bugerking

Shift Manager
  • Increased team productivity by implementing innovative management practices.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Broward College
Fort Lauderdale, FL

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving

Timeline

Team Member

Beauty Supply Store

Walgreens

Assistant Manger

Teleperformance

Online Agent

Bugerking

Shift Manager

Broward College

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Olancia Jeanty