Olayemi Babarinde
Leominster
Summary
Dedicated and customer-focused professional with over 10 years of experience in customer service, administration, and team support. Recognized for delivering exceptional service, maintaining accuracy, and building positive relationships with customers and colleagues. Experienced in handling cash transactions through volunteer community events and creating welcoming experiences for diverse groups of people. Seeking to contribute excellent customer service skills and a positive attitude as a Cashier at Burlington Stores.
Overview
13
13
years of professional experience
Work History
Hospitality Team Unit Head,
First Baptist Church, Marlborough
01.2024 - Current
- Leading a team welcoming first-time visitors.
- Coordinating hospitality volunteers during services and events.
- Assisting guests with seating and information.
- Training volunteers on customer service standards.
Human Resources Associate / Sub-Contractor
CAG Human Resources
08.2021 - 12.2024
- Delivered exceptional support to clients and employees.
- Managed multiple tasks while maintaining accuracy and meeting deadlines.
- Prepared reports and documentation with strong attention to detail.
- Collaborated with team members to achieve organizational objectives.
Human Resources Generalist
Grant Quartermaine
03.2016 - 11.2019
- Provided administrative and customer support services.
- Maintained accurate records and processed documentation efficiently.
- Assisted with invoices, receipts, payroll records, and financial documents.
- Supported staff training initiatives and promoted a positive workplace culture.
Customer Service Representative
Securities Africa Financial Ltd
08.2013 - 03.2016
- Assisted customers daily and resolved concerns professionally.
- Maintained a 97% customer satisfaction rating.
- Recognized as Best Customer Service Representative of the Year.
- Trained and mentored new employees.
Education
Access Human Resources Management Bridge Program -
Sheridan College,
Ontario, Canada.01-2020
Master of Industrial Relations and Human Resources Management -
University of Lagos
Lagos State, Nigeria01-2019
Bachelor of Science - Political Science
Obafemi Awolowo University
Osun State, Nigeria01-2011
Skills
- Customer Service Excellence
- Cash Handling and Payment Processing
- Retail Sales Support
- Friendly and Professional Communication
- Team Collaboration
- Attention to Detail
- Inventory Support and Organization
- Time Management
- Computer skills
- Problem resolution
- Multitasking in Fast-Paced Environments
Additional Information
Authorized to work in the United States., Available evenings, weekends, and holidays., Comfortable working in busy retail environments.
Timeline
Hospitality Team Unit Head,
First Baptist Church, Marlborough
01.2024 - Current
Human Resources Associate / Sub-Contractor
CAG Human Resources
08.2021 - 12.2024
Human Resources Generalist
Grant Quartermaine
03.2016 - 11.2019
Customer Service Representative
Securities Africa Financial Ltd
08.2013 - 03.2016
Access Human Resources Management Bridge Program -
Sheridan College,
Master of Industrial Relations and Human Resources Management -
University of Lagos
Bachelor of Science - Political Science
Obafemi Awolowo University