Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olayode Amusu

Irvington,NJ

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience

Work History

Server/Bartender

OTG Management Inc.
07.2023 - 09.2024
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Shift Supervisor & CSR

PLS Financial Services
12.2021 - 04.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Completed store opening and closing procedures and balanced tills.

Server

International House of Pancakes, IHOP
01.2021 - 12.2021
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Sales Associate

Dollar General Store
01.2021 - 12.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Engaged with customers to build rapport and loyalty.

Sales Associate

Western Beef Supermarket and Corporate Offices
02.2018 - 01.2021
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed efficient cash register operations.
  • Engaged with customers to build rapport and loyalty.

Restaurant Team Member

Jamba Juice
12.2017 - 02.2018
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.

.

Education

Associate of Science - Aviation

Bergen Community College
Paramus, NJ
06-2025

High School Diploma -

New Dorp High School
Staten Island, NY
06-2020

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Guest Engagement
  • Cash Handling
  • Reliability and punctuality
  • Leadership Qualities
  • Safe Food Handling

Timeline

Server/Bartender

OTG Management Inc.
07.2023 - 09.2024

Shift Supervisor & CSR

PLS Financial Services
12.2021 - 04.2022

Server

International House of Pancakes, IHOP
01.2021 - 12.2021

Sales Associate

Dollar General Store
01.2021 - 12.2021

Sales Associate

Western Beef Supermarket and Corporate Offices
02.2018 - 01.2021

Restaurant Team Member

Jamba Juice
12.2017 - 02.2018

Associate of Science - Aviation

Bergen Community College

High School Diploma -

New Dorp High School
Olayode Amusu