Oleksandra Lukianova
Santa Monica,CA
Summary
Dynamic Regional Training Manager and Beauty Expert with a proven track record at LVMH P&C Ukraine. Specialized in elevating performance through optimized training programs and championing diversity. Expert in coaching, mentoring, and luxury product lines, achieving enhanced customer satisfaction and employee engagement without specifying numerical improvement.
Overview
26
26
years of professional experience
Work History
Regional Training Manager for Dior Cosmetic
LVMH P&C Ukraine
04.2010 - 07.2023
- Optimized training programs to boost performance rates.
- Optimized resource use by assessing regional training budgets frequently.
- Recruitment, evaluation and coaching of beauty advisors .
- Updated training materials to align with current industry standards.
- Promoted knowledge sharing among staff members by organizing frequent networking events focused on industry trends and best practices.
- Enhanced employee performance by developing targeted regional training programs.
- Boosted employee satisfaction scores by addressing skill gaps through tailored workshops and seminars.
- Collaborated with cross-functional teams to customize training materials for various departments.
- Trained staff during demonstrations, meetings, conferences, and workshops.
- Conducted orientation sessions and organized on-the-job training for new hires.
Beauty Expert and Makeup Artist
LVMH P&C Ukraine
02.2008 - 04.2010
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Organized and facilitated in-store promotional events to increase brand awareness and store traffic.
- Managed inventory levels, ensuring adequate stock of popular beauty products at all times.
- Educated clients on proper skincare routines, leading to improved skin health and appearance.
- Achieved monthly sales targets through proactive client outreach and relationship building strategies.
- Increased sales revenue by effectively upselling and cross-selling beauty products to clients.
- Improved client loyalty with exceptional customer service, resulting in repeat business and referrals.
- Conducted makeup demonstrations for customers, showcasing product features and benefits.
- Developed customized beauty regimens for clients based on individual needs and preferences, resulting in high satisfaction rates.
Lead Makeup Artist
Shiseido Cosmetics Ukraine
03.2002 - 01.2008
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Ensured a clean and sanitary work environment by adhering to strict industry hygiene standards.
- Collaborated with photographers and stylists to create cohesive looks for editorial photo shoots.
- Established strong relationships with vendors, negotiating favorable pricing agreements for bulk purchases of high-quality makeup supplies.
- Delivered outstanding results by staying current with the latest beauty trends and product innovations.
- Increased customer loyalty through exceptional service, leading to repeat bookings and referrals.
- Boosted sales revenue by effectively demonstrating and promoting high-quality makeup products.
- Mentored junior makeup artists, contributing to their professional growth and skill development.
- Created visually stunning makeup looks for fashion shows, resulting in increased brand recognition.
Makeup Trainer
Herbalife Ukraine
02.1997 - 03.2002
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Facilitated workshops on advanced communication skills, significantly improving team collaboration.
- Elevated participant engagement by developing interactive training modules.
- Increased employee competency with creation of targeted skill development paths.
Education
Film Makeup Artist - Film Makeup Artist
Alla Churya School of Makeup
Kyiv Ukraine 07.1997
Bachelor Of Arts -
Kyiv Institute of Decorative And Applied Arts
Kyiv, Ukraine 06.1994
Skills
- Training evaluation
- Coaching and mentoring
- Diversity and inclusion
- Sales training
- Customer service training
- Employee engagement
- Brand representation
- Clienteling strategies
- Strong interpersonal skills
- Luxury product lines
Languages
Russian
Professional Working
Ukrainian
Full Professional
English
Limited Working
Timeline
Regional Training Manager for Dior Cosmetic
LVMH P&C Ukraine
04.2010 - 07.2023
Beauty Expert and Makeup Artist
LVMH P&C Ukraine
02.2008 - 04.2010
Lead Makeup Artist
Shiseido Cosmetics Ukraine
03.2002 - 01.2008
Makeup Trainer
Herbalife Ukraine
02.1997 - 03.2002
Film Makeup Artist - Film Makeup Artist
Alla Churya School of Makeup
Bachelor Of Arts -
Kyiv Institute of Decorative And Applied Arts
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