Oleksandra (Sasha) Zhyvotovska
Saint Peters,MO
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Elysian Solar - Clean Energy Association
05.2023 - Current
- Solved customer challenges by offering relevant products and services.
- Maintained a calm demeanor and professionally managed issues in complicated, high-stress situations.
- Provided positive first impressions to welcome new and potential customers.
- Engaged with customers to build rapport and loyalty.
- Delivered energetic responses to customers by telephone, going above and beyond to serve their needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Listened to customer needs and desires to identify and recommend optimal products.
Pre-Sales Consultant
Oasis Home And Auto Protection
01.2023 - 06.2023
- Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
- Worked closely with the sales team on understanding customer requirements, promoting products, and delivering sales support.
- Gained extensive knowledge of products and services to provide best-in-class sales solutions.
- Presented technical presentations to clients to explain product features and benefits.
- Developed strong rapport with customers and created a positive impression of the business.
Shift Manager
Dairy Queen Grill & Chill
11.2017 - 06.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate them toward more efficient work.
- Scheduled staff to establish adequate coverage during peak business hours.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Created and implemented strategies for improving operational efficiency and accuracy.
Education
Associate of Arts - Business Administration And Management
St. Charles Community College
4601 Mid Rivers Mall Drive Cottleville, MO 6337605.2026
High School Diploma -
Francis Howell North High School
Saint Charles, MO05.2019
Skills
- Strategic Planning
- Complex Problem-Solving
- Effective Selling Techniques
- Teamwork and Collaboration
- Multitasking Strengths
- Sales and Marketing
- Product Recommendations
- Persuasive Selling
- Excellent People Skills
- Trilingual
- Inbound and Outbound Customer Calls
Languages
Ukrainian
Native or Bilingual
Russian
Full Professional
English
Full Professional
Refferences
References
- Justin Manning (Sales Representative): Jmanmusik@gmail.com
- Alex Shrout (Sales Manager): Alex@cleanenergyassociation.net
- Jerri Pilarski Schultz ( Associate Professor, Business Administration): Jschultz@stchas.edu
Timeline
Sales Associate
Elysian Solar - Clean Energy Association
05.2023 - Current
Pre-Sales Consultant
Oasis Home And Auto Protection
01.2023 - 06.2023
Shift Manager
Dairy Queen Grill & Chill
11.2017 - 06.2022
Associate of Arts - Business Administration And Management
St. Charles Community College
High School Diploma -
Francis Howell North High School
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