Olena Antoniuk
Williams,IN
Summary
Attentive professional excited to bring expertise in patient care to growing hospital. Highly accomplished in quickly building rapport with patients, performing assessments and using clinical knowledge and skills to treat patients. Committed to working as part of larger team to deliver high-quality care to diverse patient populations.
Overview
19
19
years of professional experience
Work History
Emergency Room Technician
IU Health Bedford Hospital
Bedford, IN
03.2022 - Current
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Maintained supplies in the Emergency Room including stocking shelves and disposing of outdated or expired items.
- Monitored patient conditions and communicated changes to nursing staff and physicians.
- Managed the flow of patients through triage to ensure timely access to medical care.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
- Recorded all pertinent information regarding patient encounters into electronic health records system.
- Assessed patients' needs for pain relief medication according to established protocols.
Customer Care Representative
FloorPlanOnline
Seattle, WA
07.2005 - Current
- Worked between the customer team in the United States and the production team in Ukraine.
- Oversaw daily customer care operations and ensured that all customer service representatives met quality standards.
- Gathered customer feedback to improve the quality of customer care services.
- Analyzed feedback from customers and recommended improvements in customer care department.
- Ensured compliance with internal policies related to customer care activities.
- Collaborated with other departments within the organization to coordinate efforts related to customer care initiatives.
Education
Bachelor of Science - Laser And Optoelectronic Technique
Vinnytsia National Technical University
Vinnytsia07-2006
Skills
- Patient Registration
- Patient Transport
- Cardiopulmonary resuscitation certification
- Sanitizing procedures
- EKG interpretation and monitoring
- EMT
Languages
Ukrainian
Native/ Bilingual
English
Professional
Russian
Professional
Timeline
Emergency Room Technician
IU Health Bedford Hospital
03.2022 - Current
Customer Care Representative
FloorPlanOnline
07.2005 - Current
Bachelor of Science - Laser And Optoelectronic Technique
Vinnytsia National Technical University
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