Olena Kucher

• Coordinated executive schedules, prioritizing meetings and appointments to optimize time management.
• Handled sensitive financial documentation and maintained confidentiality with the documents, ensuring proper storage and distribution as needed.
• Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
• Coordinated travel and logistics for business trips, including booking travel, preparing itineraries
• Oversaw general office processes, such as ordering office supplies
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Served as the liaison between executives and internal/external partners
• Assisted with special projects by coordinating resources and tracking progress by offering and implementing e-filing systems and document management processes.
• Worked directly with HR facilitated onboarding for new employees, termination processes and payroll assistance
• Resolved financial discrepancies and customer billing issues with timely attention.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

• Worked heavily in Quickbooks
• Answered incoming phone calls
• Updated information on the company's website and in database
• Assisted with projects as needed

Planned, organized and coordinated Annual Winner's Circle Reward Trips

Managed Executive's calendar, scheduled meetings and coordinated travel arrangements both domestically and internationally

• Coordinated corporate events, managing logistics from planning through execution to ensure successful outcomes.
• Processed travel expenses and reimbursements for SVP
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Answered high volume of phone calls and email inquiries.