Olena Musievych
Saskatoon
Summary
As a consummate host, I will assist in managing all beverage areas to ensure the utmost levels of customer service, revenue generation, and operational cost control, while staying true to the Company's Core Values and brand strategy. I am a highly motivated individual with extensive experience in guest service and sales, and I am incredibly passionate about pursuing this career.
Overview
8
8
years of professional experience
Work History
Bartender / Winetender
Princess Cruises
- 01.2016
- Provides and coaches all junior staff to provide an immediate first impression to every passenger through a warm welcoming individual greeting
- Ensures that the assigned bar location is always set up correctly and opens for business according to bar opening hours
- Ensures that all beverage served are visually appealing and garnished according to the company standard
- Works closely and regularly with the bar supervisor to review daily revenue and bar promotion results
- Regularly conducts physical stock takes
- Prepares requisitions for bar stocks, liquor, foods, etc
- As requested by Bar Supervisor
- Routinely assists in USPH pre-inspection as instructed by the bar supervisor
- Promptly alerts Bar Supervisor or Manager to any RSA related issues.
Bar Server/Bar Steward
Princess Cruises
01.2009 - 01.2011
- Greeted and welcomed all guests in a pleasant and professional manner
- Provided timely cocktail service in a friendly and courteous manner
- Kept assigned areas clean and empty of glasses and bottles
- Constantly looked for service opportunities
- Responded to and resolved guest complaints
- Answered guest questions
- Performed all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser
- Met the attendance guidelines of the job and adhered to regulatory, departmental and company policies.
Bar waitress
Louis Cruise Lines T/S the Emerald
04.2008 - 11.2008
Food and Beverage Manager
Restaurant “Absolute “
Nova Kakhovka, Ukraine
06.2003 - 03.2008
Bartender
Restaurant “Absolute “
Nova Kakhovka, Ukraine
01.2003 - 06.2003
Bar stewardess
Restaurant “Absolute “
Nova Kakhovka, Ukraine
07.2002 - 01.2003
Education
Lawyer -
University of Human Development
01.2004
Seller of food and non-food products -
Trade Courses
01.1999
Stewardess with additional qualification in professional bartending -
Marimate Vacation school No.3
01.1997
Skills
- Beverage Preparation
- Customer Service
- Proficient in Mixology
- Staff Management
- Extensive Wine Knowledge
- Safe Serving Knowledge
- Extensive Beer Knowledge
- Marketing and Sales Experience
- Bar Service Preparation
- Outstanding Customer Service
- Inventory
- Ordering Procedures
- Creative Mixology
Accomplishments
Wine training in Italy old world wines in October 2016
Personal Information
- Date of Birth: 05/25/79
- Nationality: Ukrainian
Languages
- Ukrainian, Mother tongue
- Russian, Mother tongue
- English, Excellent
Disclaimer
I hereby declare that the information provided by me is true to the best of my knowledge and belief.
Timeline
Bar Server/Bar Steward
Princess Cruises
01.2009 - 01.2011
Bar waitress
Louis Cruise Lines T/S the Emerald
04.2008 - 11.2008
Food and Beverage Manager
Restaurant “Absolute “
06.2003 - 03.2008
Bartender
Restaurant “Absolute “
01.2003 - 06.2003
Bar stewardess
Restaurant “Absolute “
07.2002 - 01.2003
Bartender / Winetender
Princess Cruises
- 01.2016
Lawyer -
University of Human Development
Seller of food and non-food products -
Trade Courses
Stewardess with additional qualification in professional bartending -
Marimate Vacation school No.3
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