Olenga Kasongo
Ashland,MA
Summary
I have extensive hands-on experience in counseling and case management roles, my career goal of becoming a licensed clinician is aligned with this counselor position. I am passionate about supporting individuals in need, which is evident in my commitment to helping clients navigate challenging personal journeys. In May 2025 I will have a bachelor's degree in psychology. The combination of formal education and real-world experience in treatment planning, client assessment, and psychoeducational facilitation has uniquely positioned me to provide effective, empathetic care in a clinical role setting.
Overview
3
3
years of professional experience
Work History
Counselor
Washburn House
05.2021 - 08.2022
- Facilitated psychoeducational groups
- Conducted patient screenings, intakes, orientations, and assessments to ensure comprehensive client care
- Developed individualized Master Treatment Plans tailored to client needs
- Conducted clinical one-on-one and family sessions to support therapeutic progress
- Documented clinical justifications required for insurance, ensuring accurate and thorough case management
Case Manager
New England Recovery Center
05.2021 - 08.2022
- Experienced in facilitating psychoeducational groups and conducting comprehensive patient screenings, intakes, orientations, and assessments
- Skilled in developing Master Treatment Plans and providing clinical one-on-one sessions to support individualized care
- Successfully trained Case Managers and Clinicians on Clinical Bundles and group facilitation techniques, ensuring high standards of practice
- Proficient in securing effective aftercare plans to promote clients' long-term success and well-being
Case Manager
Washburn House
03.2019 - 04.2020
- Facilitated psychoeducational groups and conducted comprehensive patient screenings, intakes, orientations, and assessments
- Developed individualized Master Treatment Plans and conducted clinical one-on-one sessions to support client progress
- Secured aftercare plans to ensure continuity of care and support for client’s post-treatment
Education
Worcester State University
Certificate for LADC -
University of Massachusetts Boston
01.2025
Diploma -
Ashland High School
Ashland, MA01.2017
Skills
- Skilled in intake interviewing
- Counseling
- HIPAA
- Mental health support
- Client advocacy
- Crisis intervention techniques
- Crisis response
- Psychoeducation
- Client records management
- Treatment Planning
- Adolescent counseling
- Treatment plans
- Biopsychosocial assessments
Accomplishments
Accomplished dean's List 2021, 2023, and 2024. I also achieved Psi Chi, The International Honor Society in Psychology in 2024.
Cover Letter
Clinical Operation Director and Human Resources, I am excited to apply for the Intern position at Sunrise Detox. With a background in counseling and case management, I am driven by a passion for providing compassionate care to those facing addiction challenges. My experience in patient intake, group facilitation, and individualized treatment planning aligns well with the responsibilities at Sunrise Detox. In my previous role as a Counselor at Washburn House, I conducted patient intake, orientation, and assessments, giving me a solid foundation for handling new patient intakes and guiding clients through the initial stages of their recovery journey. Additionally, my experience facilitating group sessions at both Washburn House and New England Recovery Center has equipped me with the skills to lead meaningful group discussions, helping clients feel supported and understood as they embark on their recovery. My experience includes maintaining detailed documentation and collaborating with multidisciplinary teams to develop personalized treatment plans, which speaks to my commitment to professionalism and thoroughness. Furthermore, my role as a Case Manager required strong communication skills, patience, and empathy—qualities I bring to every client interaction. I am inspired by Sunrise Detox's dedication to offering a dignified and supportive detox experience. I look forward to the opportunity to contribute to your team and support clients on their journey toward sobriety. Thank you for considering my application. I hope to discuss how my background and skills align with your team’s goals., Warm regards,, Olenga Kasongo
Timeline
Counselor
Washburn House
05.2021 - 08.2022
Case Manager
New England Recovery Center
05.2021 - 08.2022
Case Manager
Washburn House
03.2019 - 04.2020
Certificate for LADC -
University of Massachusetts Boston
Diploma -
Ashland High School
Worcester State University
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