Olessia Sabadakh
Tampa,FL
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Captain Bill's
West Islip, NY
05.2022 - Current
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Adhered to all safety regulations set forth by the restaurant management team.
- Built positive relationships with other front-of-house and kitchen staff.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Babysitter
Dayna Chefetz
West Islip, NY
08.2021 - 08.2023
- Responsibly watched children while parents were out.
- Maintaining a positive attitude while being patient and understanding with the children.
- Monitored children's safety and well-being to prevent accidents and falls.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
- Communicated with parents about daily activities and any concerning behaviors.
- Greeting parents upon arrival home from work and providing updates on the day's events.
Education
Bachelor of Science - Pre-Medicine
The University of Tampa
Tampa, FL05-2027
High School Diploma -
West Islip Senior High School
West Islip, NY06-2023
Skills
- Relationship Building
- Customer Service
- Greeting Guests
- Active Learning
- Handling Complaints
- Problem-solving abilities
- Positive attitude
- Reliable and Trustworthy
- Warm and Friendly
- Interactive Communication Skills
- Flexible and Adaptable
Languages
Ukrainian
Native/ Bilingual
Timeline
Restaurant Hostess
Captain Bill's
05.2022 - Current
Babysitter
Dayna Chefetz
08.2021 - 08.2023
Bachelor of Science - Pre-Medicine
The University of Tampa
High School Diploma -
West Islip Senior High School
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