SeeSee Bae
Dallas
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.
Overview
8
8
years of professional experience
Work History
Restaurant Hostess
HG Sply
Dallas, TX
04.2024 - Current
- Greeted and welcomed guests, ensuring positive first impressions.
- Managed reservations and seating arrangements to optimize dining flow.
- Coordinated with kitchen staff to communicate wait times and special requests.
- Trained new hosts on customer service standards and operational procedures.
- Implemented improved check-in processes, enhancing efficiency during peak hours.
- Led team meetings to discuss service improvements and guest feedback integration.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Barista
La La Land Cafe
Dallas, TX
03.2023 - 03.2024
- Managed cash register operations, ensuring accurate transactions and efficient service.
- Trained and mentored new baristas on best practices and beverage preparation techniques.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Assistant Manager
Rush Bowls
Dallas, TX
07.2021 - 03.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Front Desk Receptionist
Modern Nails
Wills Point, TX
02.2018 - 09.2020
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Prepared shop for everyday opening and cleaned for closing.
Education
High School Diploma -
Richland Collegiate High School
Dallas, TX05.2022
Associate of Science - Prenursing Studies
El Centro College
Dallas, TX05.2026
Skills
- Employee performance evaluations
- Active learning
- Strong multitasking
- Coordinating tasks
- Guest relations
- Customer service
- Relationship building
- Reading comprehension
- Complex Problem-solving
Training
POS systems operations
Relationship building and management
Order management
Timeline
Restaurant Hostess
HG Sply
04.2024 - Current
Barista
La La Land Cafe
03.2023 - 03.2024
Assistant Manager
Rush Bowls
07.2021 - 03.2023
Front Desk Receptionist
Modern Nails
02.2018 - 09.2020
High School Diploma -
Richland Collegiate High School
Associate of Science - Prenursing Studies
El Centro College