Olga Alzate
Union,NJ
Summary
Resourceful Warehouse Manager with 25 years of experience directing of Delivery warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Distribution Manager
Publishers Circulation Fulfillment Inc.
09.1995 - Current
- Overall management and supervision of assigned distribution center(s) and corresponding geographic territory.
- Hands on management of daily operations to ensure all route delivery expectations are met consistently.
- Assist in selection, hiring, training, and staff evaluation.
- Management of employees to ensure compliance with company policy and procedures.
- Provide adequate safety oversight within operation.
- Tracking all Delivery Service Provider compensation in relation to their assigned location.
- Assist in identifying problematic operational issues.
- Ensures client’s subscriber complaints are resolved satisfactorily before escalation.
- Assist in location service analysis.
- Oversee the process of contracting Delivery Service Providers.
- Able to drive regularly to cover open route activity, visual confirmation of delivery, and assist in the demonstration of routes to Delivery Service Providers.
- Provide oversight in center warehouse operations, maintaining high visibility on floor during operations.
- Actively engages in DSP recruitment efforts throughout the region
- Staff schedule and Payroll
Warehouse Associate
Amazon
04.2021 - 06.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
Associate of Science - Computers
Colombia
Colombia05.1991
High School Diploma -
Colombia
09.1989
Skills
- Hiring employees process
- Employee schedules
- Payroll process
- Conducting weekly reports on service and employee performance
- Customer service (handling and resolve any issues with customers)
- Training new employees
- Delivery of Newspaper route as needed it
Certification
Electric Pallet Jack Certification
Languages
English
Spanish
Native or Bilingual
Timeline
Warehouse Associate
Amazon
04.2021 - 06.2021
Distribution Manager
Publishers Circulation Fulfillment Inc.
09.1995 - Current
Associate of Science - Computers
Colombia
High School Diploma -
Colombia
Electric Pallet Jack Certification
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