Olga Angel
Boerne
Summary
Compassionate caregiver with a proven track record at The Villages of Windcrest, enhancing resident well-being through effective emotional support and meticulous personal care. Skilled in time management and problem-solving, I fostered independence and dignity while ensuring compliance with care plans, significantly improving residents' quality of life.
Overview
8
8
years of professional experience
Work History
Caregiver
The Villages of Windcrest
Fredericksburg, TX
04.2026 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Administered medications according to prescribed schedules, maintaining compliance with care plans.
- Monitored and documented changes in residents' conditions, communicating promptly with healthcare teams.
- Provided companionship and emotional support, fostering a positive environment for residents.
- Organized recreational activities to promote engagement and social interaction among residents.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Restaurant Waiter
Centinela Mexican Restaurant
Boerne, TX
08.2018 - 05.2022
- Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Upsold menu items effectively, increasing average ticket sales through product knowledge.
- Assisted in training new staff on restaurant procedures and customer service protocols.
- Monitored dining environment for guest satisfaction, adjusting service based on feedback.
- Implemented efficient table turnover strategies, maximizing seating capacity during peak hours.
- Resolved customer complaints professionally, ensuring satisfactory outcomes for all parties involved.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Bussed and reset tables to keep dining room and work areas clean.
Manufacturing Technician
James Avery Craftsmen
Kerrville, TX
07.2022 - 03.2026
- Operated machinery to fabricate metal components efficiently.
- Conducted quality inspections to ensure product integrity and compliance.
- Assisted in troubleshooting equipment issues to minimize downtime.
- Maintained inventory levels of raw materials and supplies accurately.
- Made sure that products were produced on time and are of good quality.
- Enhanced product quality through meticulous monitoring of manufacturing processes and regular equipment maintenance.
- Performed daily maintenance and servicing of equipment to maintain smooth-running operations.
Education
High School Diploma -
Boerne High School
Boerne, TX05.2021
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Multitasking and organization
- Basic housekeeping
- Personal hygiene assistance
- Housekeeping
- Emotional support
- Meal preparation
- Housekeeping tasks
- Relationship building
- Compassionate care
- Dementia care
- Alzheimer's care
- Direct patient care
- Heavy lifting
- Behavior redirection
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
The Villages of Windcrest
04.2026 - Current
Manufacturing Technician
James Avery Craftsmen
07.2022 - 03.2026
Restaurant Waiter
Centinela Mexican Restaurant
08.2018 - 05.2022
High School Diploma -
Boerne High School