Olga Coleman
Wichita,KS
Summary
I excelled as a Store Manager at Loan Max, enhancing customer satisfaction through effective problem-solving and superior customer service management. Skilled in multitasking and maintaining confidentiality. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Store Manager
Loan Max
01.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Education
High School Diploma -
Southeast High School
2641 S 127th St E Wichita, KS 6721006.2016
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Training and mentoring
- Store opening and closing
- Friendly and positive
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Loan Max
01.2019 - Current
High School Diploma -
Southeast High School
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