Olga Fraga
Naples
Summary
Energetic sales individual offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
7
7
years of professional experience
Work History
Sales Representative
Tamiami Ford
06.2022 - Current
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Utilized Sales software efficiently to track sales leads, client interactions, and other relevant data-allowing for accurate forecasting and reporting on sales performance.
- Top performer on the team, helped sales growth of 20%+
- Increased sales by consistently providing exceptional customer service and product knowledge.
Head Hostess
Bricktop's West End Restaurants
10.2017 - 06.2023
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Learned all about restaurant success and building a smooth process internally
Client Services - Acquisition Team
Germain Honda of Naples
05.2021 - 06.2022
- Boosted client retention rates with proactive outreach and attentive customer care.
- Streamlined team communication for increased efficiency and better client service delivery.
- Find leads and negotiate pricing for Honda to buy vehicles.
Accounts Payable
Tamiami Hyundai
08.2020 - 05.2021
- Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
- Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
- Work with upper management for any accounts payable discrepancies
Customer Service
Tamiami Hyundai
01.2020 - 08.2020
- Delivered exceptional customer service, leading to positive reviews and referrals.
- Strengthened client relationships through exceptional customer service and prompt followups.
Education
Associate of Science - Business Management
Florida Gulf Coast University
Fort Myers, FL2023
Bachelor of Science - Business Management
Florida Gulf Coast University
Fort Myers, FL2026
Skills
- Excellent Communication
- Partnerships
- Deal Negotiations
- Budget Management
- Organization
- Problem Solving
- Project Management
- Microsoft Office
- Billing
- Professional Development
- Customer Service
- Customer Relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Sales Representative
Tamiami Ford
06.2022 - Current
Client Services - Acquisition Team
Germain Honda of Naples
05.2021 - 06.2022
Accounts Payable
Tamiami Hyundai
08.2020 - 05.2021
Customer Service
Tamiami Hyundai
01.2020 - 08.2020
Head Hostess
Bricktop's West End Restaurants
10.2017 - 06.2023
Associate of Science - Business Management
Florida Gulf Coast University
Bachelor of Science - Business Management
Florida Gulf Coast University
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