Olga Garcia
San Antonio,TX
Summary
Detail-oriented registrar with over 18 years of experience ensuring compliance and delivering exceptional customer service. Proven ability to manage student data and process requests efficiently.
Overview
1
1
Language
23
23
years of professional experience
Work History
Registrar
The College of Health Care Professions
Houston, TX
01.2008 - Current
- Ensured compliance with all applicable laws, regulations, standards, and policies related to registrar activities.
- Maintained compliance with institutional policies on student data privacy, safeguarding sensitive information.
- Processed transcript requests using Parchment services for students and alumni. via our Parchment services.
- Responded promptly to inquiries from internal and external stakeholders regarding registrar services.
- Provided friendly and knowledgeable service while addressing questions and fulfilling requests, enhancing student experience.
Weekend Cashier/Team Leader
La Amistad Tortilleria
San Antonio, TX
01.2004 - Current
- Led cashier team to enhance customer service experience at La Amistad Tortilleria.
- Assisted customers with product inquiries and provided recommendations effectively.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Delivered carry-out service to customers to facilitate smooth transaction completion.
- Ensured cleanliness of work environment through regular sweeping and counter maintenance.
Education
Certificate - Accounting
Career Point College
San Antonio, TX08-1995
High School Diploma -
John Jay High School
San Antonio, TX06-1994
Skills
- Compliance management
- Student data management
- Transcript processing
- Policy development
- Record keeping
- Data analysis
- Student service management
- Team leadership
- Problem solving
- Multitasking
- Attention to detail
Languages
Spanish
Professional
Timeline
Registrar
The College of Health Care Professions
01.2008 - Current
Weekend Cashier/Team Leader
La Amistad Tortilleria
01.2004 - Current
Certificate - Accounting
Career Point College
High School Diploma -
John Jay High School