Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Olga Geary

New london,CT

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dispensary Technician

Acreage Holdings
10.2018 - Current
  • Provide excellent customer service to all patients and communicate in a positive and friendly manner
  • Accurately process all point of sale transactions and verify order accuracy with patients
  • Resolve patient inquiries with professionalism while diffusing stressful situations. Partner with a member of management for assistance as needed to ensure excellent customer service
  • Perform end of day closing procedures in POS system & investigate any variances at end of shift. Report any variances to closing manager to ensure effective communication & resolution
  • Comply with standard operating procedures and State regulations as well as adhering to patient confidentiality (HIPPA) laws and Company policies and procedures
  • Maintain a clean & organized working environment and assist team in sanitizing work area and tools (phone, keyboard etc.)
  • Other duties as assigned

Pharmacy Technician

Genoa, A QoL Healthcare
03.2015 - 12.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Managed opening and closing duties for pharmacy.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Education

High School Diploma -

Weslaco East High School
Weslaco, TX

No Degree - Pharmacy Technician

Kaplan Career Institute - San Antonio, Texas
San Antonio, TX

Skills

  • Supporting Medical Patients
  • Regulatory Compliance
  • Discussing Cannabis
  • Restocking Inventory
  • Cash Handling
  • Product Knowledge
  • Payment Processing
  • Customer Assistance
  • Reliable and Responsible
  • Positive Customer Engagement
  • Goal-Driven
  • Friendly and Helpful
  • Exceeding Customer Expectations
  • Adaptable and Flexible
  • Computer Proficiency and Microsoft Office
  • POS Software
  • Basic Mathematics
  • Returns and Exchanges
  • Strong Communication and Interpersonal Skills
  • Building Customer Loyalty
  • Team Cooperation
  • HIPAA

Certification

  • State of Connecticut Pharmacy Technician
  • State of Connecticut Medical Marijuana Dispensary Technician


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dispensary Technician

Acreage Holdings
10.2018 - Current

Pharmacy Technician

Genoa, A QoL Healthcare
03.2015 - 12.2018

High School Diploma -

Weslaco East High School

No Degree - Pharmacy Technician

Kaplan Career Institute - San Antonio, Texas

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Olga Geary