Olga Gudiel

Oversaw the following airlines : Emirates, Japan Airlines ,

Lufthansa ,Korean Airlines , Jet Blue

*Oversaw recruitment , selection and the boarding process

*Managed appraisal system and conducting appraisal meetings

*Monitored various aspects of an employee's performance such as attendance and sick leave

*Managed the payroll for up to 250 + employees

*Delivered exceptional client experiences through hands-on leadership of associates and managers

*Established clear performance goals and metrics for revenue , P&L customer service and customer retention

*Built and maintained loyal , long-term customer relationships through effective account management

*Held weekly meeting with the airlines to discuss overall operation needs from staffing , violations targeted goals and concerns .

*Daily interaction with customers in a courteous , efficient , friendly and professional manner

*Promote and sell air travel to the traveling public

*Provide assistance with passengers check-in.

*Interpret government rules and requirements for domestic and international travel

*Meet and dispatch aircraft within established times

*Provide assistance to distressed passengers and customers

*Protect company property and revenue

*Use organizational skills to perform multiple tasks within a limited time period .

*Drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers

*Attend passenger operation Control functions including air to ground communications as well as Tower functions .

• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Consulted with supervisors to assess cases and plan strategies for enhancing care.
• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Assisted patients with self-administered medications.

• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
• Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Incorporated multiple types of teaching strategies into classroom.
• Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
• Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
• Completed daily reports, meal count sheets and attendance logs.
• Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.