Olga Inabinet
Tampa,FL
Summary
Resourceful Executive Assistant known for high productivity and efficient task completion. Specializing in calendar management, travel arrangements, and report preparation. Excel in communication, time management, and problem-solving skills, ensuring seamless support to executive-level staff. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking for a new role where hard work and dedication will be highly valued.
Overview
12
12
years of professional experience
Work History
Executive Assistant
Gianco Companies
Tampa, FL
03.2024 - Current
- Served as the main point of contact for clients and executives, managing multiple communications through calls, emails, texts, and G Suite platforms.
- Assisted in the creation of various reports, including financials, presentations, and other documents.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Developed and managed a calendar of appointments or meetings for executive and team
- Prepared expense reports according to company policies and procedures.
- Processed invoices, purchase orders, payments, and reimbursements.
- Inbox management: screened emails and decluttered by creating folders, labels, and filters.
- Processed invoices, bill payments, and receipts to track finances, resulting in accurate financial records.
- Coordinated general office duties such as scanning filing, faxing and data entry.
- Booked flights, hotel accommodations and ground transportation for smooth travel.
- Created meeting recaps and minutes by transcribing and composing discussions
Office Manager
Y-Strap Doc
Tampa, FL
01.2020 - 07.2022
- Assisted with managing three office locations
- Assisted with opening new locations including staff training and daily office supervision including day to day operations
- Preparing and reporting business data management
- Workflow scheduling and planning based on business needs
- General office accounting functions
- Customer service and patient escalations and problem resolution
- Building great business relationships with potential social media partnerships with clients
- Selling of services and products to grow business revenue
- Supervise office support staff
- Maintaining control of assets and inventory including accounts payable & receivable
- Liaised with partners, vendors, clients, and external clients.
Sales Support Coordinator III
Spectrum
Simpsonville, SC
05.2014 - 01.2020
- Actively and consistently support all efforts to simplify and enhance the customer experience and department growth
- Handle inbound transactions from potential customers and business partners via various platforms in order to process order types
- Talk with customers on the phone, chat, and email by communicating in both scripted and unscripted formats
- Gather leads from the website and/or inbound customer calls and perform follow-ups on order cancellations, overdue tasks, and order fallout for customers
- Assist with new agent on-board shadowing and beta testing new processes/tools prior to global launch
- Take action to develop skill sets in order to share knowledge of advanced level tasks to leadership and teams
- Assist in resolving and researching escalations and ensuring customers are satisfied with the outcome including high priority escalations and formal corporate complaints
- Applied and followed all business rules, policies, and procedures to ensure the integrity of all the work orders in an effort to increase completion rates and profit sales
- Perform call quality monitoring and research for confidential research and coaching purposes
- Lead team trainings and meetings to share and train colleagues under leadership direction.
Inbound Sales Representative
Spectrum
Simpsonville, SC
01.2013 - 05.2014
- Top sales representative with a sales role focusing on incoming customer service product and service calls in the communications and entertainment technology market
- Organized, digitally savvy communicator with a competitive spirit eager to learn a variety of programs and platforms and grow sales
- Created a positive customer experience by fielding customer inquiries and effectively promoting Spectrum’s wide variety of products and services to customers all over the country
- Strong working knowledge of cable communications products and services to include video (tv), data (internet), and voice (telephone).
Education
Associate in Applied Science - Marketing & Marketing Communications
Greenville Technical College
Greenville, South Carolina12.2019
Associate in Applied Science - Business Management
Greenville Technical College
Greenville, South Carolina05.2019
Skills
- Communication skills
- Office management
- Ability to show judgment and initiative and to accomplish job duties individually and in a team
- Excellent verbal and written communication skills
- Excellent organizational skills
- Ability to prioritize and organize effectively
- Strong leadership skills with the ability to supervise and motivate others
- Calendar management
Languages
Russian, Ukrainian, Bulgarian
References
References available upon request.
Timeline
Executive Assistant
Gianco Companies
03.2024 - Current
Office Manager
Y-Strap Doc
01.2020 - 07.2022
Sales Support Coordinator III
Spectrum
05.2014 - 01.2020
Inbound Sales Representative
Spectrum
01.2013 - 05.2014
Associate in Applied Science - Marketing & Marketing Communications
Greenville Technical College
Associate in Applied Science - Business Management
Greenville Technical College
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