OLGA KALOMBO
San Diego,CA
Summary
Highly interactive pet professional knowledgeable in all canine and feline breeds. Keeps current with new trends. Quality driven. Patient and friendly with pet food and canine nutrition understanding. Detail-oriented and driven to provide great customer service. I will never stop learning.
Diligent and hardworking Pet Groomer dedicated to giving optimal animal care and support. Builds positive relationships with owners and trust with animals. Knowledgeable about grooming, exercise and basic care.
Overview
20
20
years of professional experience
Work History
Pet Stylist
Ladera Ranch Grooming And Pet Spa
04.2016 - 12.2023
- Delivered consistent customer service to pet owners.
- Consulted with owners and made recommendations on individual grooming needs of pets.
- Checked animals for injury and illness, writing notes regarding symptoms for veterinarian's review.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Identified animal health concerns and discussed problems with owner
- Washed, groomed and trimmed each animal to enhance coat health.
- Consulted with clients about desired cuts and styles for individual animals.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
- Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
Pet Stylist
Pet Treasures
05.2013 - 08.2015
- Grooming dog's and Cat's.
- Handled pets with gentle demeanor to help animals feel calm and secure.
- Bathed and styled pet's fur, inspecting animals for external signs of parasites, disease or injury.
Pet Stylist Manager
PetSmart
11.2005 - 11.2012
- Filing grooming invoices; Making schedules for the employees and help where i was requested to make sure the team was supported and offering a great customer experience.
- Booking appointments; Checking in every dogs in the system.
- Tailored orders to address customer allergies and gluten concerns.
- Booked grooming appointments and made follow-up phone calls to remind customers of upcoming appointments.
- Consulted with owners and made recommendations on individual grooming needs of pets.
- Facilitated professional relationships with clients, promoting and encouraging repeat business.
Front Office Assistant
Camino Health Center
09.2005 - 11.2006
- Check and assisting patients.
- Assisting a Doctor with minor procedure
- EKG and blood work.
- Cleaning and sanitizing medical equiment.
Certified Nursing Assistant
San Clemente Hospital
10.2003 - 09.2005
- Assisting patients and caring for the needs
- Vital signs and charting
- Help the Nurse with various tasks.
Education
Certified Pet Groomer - Dog Grooming
Petsmart Learning Institute
California, United States10.2022
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA06.2003
No Degree - Medical/Hospital Carees
Regional Occupational Program
San Juan Capistrano, United States05.2002
Skills
- Ability to Lift 40 pounds
- Customer Service
- Merchandise Receiving and Handling
- Adaptable and Flexible
- Merchandise Recommendations
- Cleaning and Sanitizing
- Point of Sale Systems
- Cool Under Pressure
- Warm and Friendly
- Menu Recommendations
- Team Player
- Multitasking and Prioritization
- Decision-making
- Fluent in Russian and English
- Safety precautions and measures
- Dog behavior expertise
- Animal health understanding
- Knowledge of cutting methods
Timeline
Pet Stylist
Ladera Ranch Grooming And Pet Spa
04.2016 - 12.2023
Pet Stylist
Pet Treasures
05.2013 - 08.2015
Pet Stylist Manager
PetSmart
11.2005 - 11.2012
Front Office Assistant
Camino Health Center
09.2005 - 11.2006
Certified Nursing Assistant
San Clemente Hospital
10.2003 - 09.2005
Certified Pet Groomer - Dog Grooming
Petsmart Learning Institute
High School Diploma -
Aliso Niguel High School
No Degree - Medical/Hospital Carees
Regional Occupational Program
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