Salina Ochoa-Elizondo
Hickory Hills,IL
Summary
Seasoned Bridal Consultant with 6 years of experience. Determined to create detailed budgets and all types of client needs. Adept at multitasking and motivated to make weddings go smoothly and be cost-effective. Reliable Bridal stylist experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Bridal Stylist
David's Bridal
10.2019 - Current
- Sold and fitted dress for brides-to-be.
- Met with potentials clients and gave quotes on services and general wedding costs.
- Directed wedding-day events, ceremony timing, and speeches.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Met with potentials clients and gave quotes on services and general wedding costs
- Read pins from previous fittings and other professionals to complete changes
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
Paraprofessional
LaGrange Area Department
1301 W. Cossitt Ave. LaGrange, Il. 60525
03.2022 - 06.2022
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Helped teacher prepare instructional material and displays.
- Helped teachers manage bus loading and unloading.
- Monitored students in computer lab to enforce proper use of resources.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
- Monitored students in computer lab to enforce proper use of resources
- Helped teachers manage bus loading and unloading
- Collaborated with instructors to develop engaging lesson plans
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
- Relieved classroom teacher during breaks and maintained order and structure in classroom
- Assisted classroom teacher in supervising snack time and indoor and outdoor play
- Reported on student progress, behavior, and social skills to parents
- Oversaw groups of students at school and off-site locations, maintaining optimal safety, and security
Assistant Manager
Sam's Club
Cicero, IL
05.2004 - 05.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Supervised day-to-day operations to meet performance, quality and service expectations
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Mentored team members to enhance professional development and accountability in workplace
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Created employee schedules to align coverage with forecasted demands
- Developed strategy to increase sales and drive profits
- Reviewed sales and gross profit report to assess company efficiency
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Increased employee performance and job satisfaction to strengthen retention and engagement
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Established team priorities, maintained schedules and monitored performance
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Controlled resources and assets for department activities to comply with industry standards and government regulations
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
Education
High School Diploma -
St Casimir High School
Chicago, IL05.1986
Skills
- Customer Assistance
- Special Order Preparation
- Budgeting Mastery
- Registered Bridal Consultant
- Dress Fitting
- Customer Preferences
- Building Customer Loyalty
- Color Matching Expertise
- Sales Strategies
- Gown Selection
- Organizational Policies
- Communications Strategies
- Product Availability
- Wedding Styling
- Professional Relationships
- Performance Monitoring
- Closing Procedures
- Merchandise Recommendations
- Goal-Driven
- Consultative Selling Techniques
- Ability to Lift 40 Pounds
- Payment Transactions
- Product Presentation
- Bridal Appointments
- Sales Contracts
Languages
Spanish
Native or Bilingual
Timeline
Paraprofessional
LaGrange Area Department
03.2022 - 06.2022
Bridal Stylist
David's Bridal
10.2019 - Current
Assistant Manager
Sam's Club
05.2004 - 05.2013
High School Diploma -
St Casimir High School