Olga Letizkaya
Tampa,USA
Summary
Outcome-driven, highly motivated professional with vast diverse experience in project management, operations supervision, real estate management, patient care delivery, and team leadership. Track record of educating patients and families on optimal client care along with devising robust care plans in complete compliance with set regulations. Well-versed in administering both residential and commercial property portfolios along with establishing positive tenant relationships through effective communication and conflict resolution. Ability to steer project execution from inception to completion within set time and budgetary constraints.
Overview
36
36
years of professional experience
Work History
Realtor
Tomlin St Cyr Real Estate Services
01.2022 - Current
- Negotiated property sales and leases, ensuring favorable terms for clients.
- Conducted market analysis to establish competitive pricing strategies.
- Guided clients through purchasing processes, providing expert advice and support.
- Developed marketing plans utilizing digital platforms to promote listings effectively.
- Negotiated property sales to achieve optimal client outcomes.
- Guided clients through buying and selling processes with expert advice.
- Developed marketing strategies to enhance property visibility.
- Conducted market analysis to advise on competitive pricing.
- Facilitated smooth transactions by coordinating with legal and financial professionals.
- Built strong relationships with clients, fostering repeat business and referrals.
- Managed complex negotiations involving multiple stakeholders.
- Trained junior agents in effective real estate practices and market trends.
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
- Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Communicated with clients to understand property needs and preferences.
- Arranged for inspections and surveys of sold properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
- Advised and informed prospective clients on current market activities and conditions.
- Provided expert guidance on property improvements to enhance value prior to sale or rental listings.
- Implemented efficient systems for managing paperwork and tracking client communication history, improving overall organization and productivity levels.
- Expanded client base through targeted networking efforts and referral programs, resulting in increased business opportunities.
- Collaborated with clients to learn and determine real estate needs.
- Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
Managing Director Property Manager
Lovely Stay at Tampa Bay
01.2020 - 01.2022
- Guide and support to uphold company advocacy's in projects and programs.
- Oversee maintenance, upkeep, and tenant satisfaction of residential properties as a Residential Property Manager.
- Schedule routine maintenance tasks such as landscaping, lawn mowing, roof tile replacement, and air vent changes.
- Manage a team consisting of resident and maintenance staff for efficient and streamlined operations.
- Enforce rental terms to ensure compliance and conducive living environment.
- Promote and occupy property rentals through persuasive advertising.
- Negotiate, solidify, and enforce lease agreements as well as ensure safety and routine maintenance of premises.
- Determine rental pricing through comprehensive analysis of community rental values and careful calculation of expenses including overhead costs, taxes, profit objectives, and asset depreciation.
- Directed strategic initiatives to enhance guest satisfaction and operational efficiency.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Founder, Managing Director
Euroclean
09.2002 - 08.2021
- Ensured accomplishment of company goals and execution of key projects in a dynamic and competitive environment.
- Developed innovative products and services to meet evolving customer needs and industry trends.
- Established and managed a successful residential and commercial cleaning company while servicing a clientele of over 1K, earning a significant revenue.
- Cultivated a strong company culture focused on collaboration, accountability, and exceptional customer service.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Provided oversight to a staff of 40 employees in ensuring streamlined execution of daily operations.
- Directed a wide range of key tasks such as monitoring facility cleanliness, delegating tasks, addressing customer complaints, managing supply orders, creating schedules, and conducting employee training.
- Selected and trained qualified candidates showcasing proficiency in cleaning techniques, ability to lead and manage, problem-solving acumen, effective communication, and strong teamwork skills.
- Gained recognition as the recipient of the Best Provider award for four consecutive years by Home Advisor and Angie's List.
- Drove major increase in sales worth $1M by showcasing outstanding performance.
RN
1st Hospital of St.Petersburg
01.1989 - 06.2002
- Led emergency response teams to ensure timely patient care and effective triage processes.
- Implemented best practices for trauma management, enhancing quality of patient outcomes.
- Mentored junior nurses, fostering skill development and promoting adherence to protocols.
- Coordinated with interdisciplinary teams to streamline patient flow during peak hours.
- Developed training materials for staff on advanced life support techniques and emergency procedures.
- Evaluated and improved departmental workflows to increase operational efficiency in high-stress environments.
- Managed critical care cases, utilizing advanced monitoring systems for real-time assessments.
- Advocated for patient safety initiatives, leading to enhanced compliance with regulatory standards.
- Demonstrated proficiency in performing emergency procedures such as wound care, IV insertion, ECG interpretation, and life-saving interventions following ACLS guidelines.
- Participated in quality improvement initiatives aimed at enhancing patient safety, satisfaction, and overall Emergency Department efficiency.
- Administered medications safely and accurately, adhering to established protocols and procedures.
- Acted as a patient advocate by effectively communicating their needs to the healthcare team and ensuring appropriate follow-up care was arranged.
- Promoted a culture of teamwork within the Emergency Department by actively participating in unit-based committees aimed at improving workflow efficiency and overall staff morale.
- Enhanced patient outcomes by providing high-quality, compassionate care in a fast-paced emergency department setting.
- Consistently exceeded performance metrics related to quality of care delivery, time management, and customer service within the emergency department.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for diverse patient populations.
- Provided emotional support to patients experiencing trauma or medical emergencies, ensuring a positive and compassionate environment.
- Participated in ongoing education programs to maintain knowledge of best practices for emergency nursing care.
- Managed multiple priorities simultaneously while delivering exceptional nursing care in a busy 24/7 Emergency Department setting.
Education
Registered Nurse (RN) -
St. Petersburg Postgraduate School of Nursing
Realtor in Real Estate -
Gold Coast
Miami, FL 02.2021 - 04.2021
Skills
- Customer Service & Delivery
- Operations Management
- Regulatory Compliance
- Marketing Coordination
- Business Development
- Property Management
- Nursing & Patient Care
- Budget Administration
- Project Management
- Contract Negotiation
- Strategic Execution
- Real Estate Laws
- Sales Generation
- Patient Education
- Client relations
- Contract negotiation
- Strong negotiation skills
- Comparative market analysis
- Tech-savvy mindset
- Schedule coordination
- Database management
- Market research
- Staff management
- Multilingual communication
- Works well independently
- Strong organizational skills
- Client-oriented
- Highly professional
- Excellent teamwork
Languages
Russian – Expert
English
Full Professional
Awards
Home Advisor, Best Service Provider (2021, 2020, 2019, and 2018)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Real Estate License
- RN License
Timeline
Realtor
Tomlin St Cyr Real Estate Services
01.2022 - Current
Realtor in Real Estate -
Gold Coast
02.2021 - 04.2021
Managing Director Property Manager
Lovely Stay at Tampa Bay
01.2020 - 01.2022
Founder, Managing Director
Euroclean
09.2002 - 08.2021
RN
1st Hospital of St.Petersburg
01.1989 - 06.2002
Registered Nurse (RN) -
St. Petersburg Postgraduate School of Nursing
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